Support Specialist Biomedical Engineer

*/**/**** ***** ******* Resume new medical (*).docx

Brian Johnson

*** ******* *** ****** **** MO 64123

Flying biomedical engineer with Iqvia or Alaris systems

VA hospital As a biomedical engineer here I worked on things I've never seen in my life but I fixed it. Within 10 minutes. When 4 other biomedical techs were just standing there not knowing what to do.

Children's mercy hospital

As a biomedical tech I never knew what they expected from me because the lead Tech was on vacation

Control panel technician Amazon started in the rme position but my manager wanted me to move into Control panel technician with more pay but worse hours

Flying Biomedical Engineer As an engineer I work with Bio-Medical Support all over this nation. Here I work with Alaris pumps and prepare other pieces of equipment

Driver 01/2022-3/2022 National HME delivers hospice equipment for Cox and several other hospice companies. Giving hope to all the family.

System Administrator 06/2021-12/2021 Hardy Industries/temp/contract Diagnoses computers and replace them if needed. If there is an electronic issue I report it. I also install Kiosk units both wired and wireless. And also work on several other things printers and various other things. This is my most recent contract.

Bio-Medical Engineer 10/20-05/21 Philips/EMSAR contract for replacing boards and batteries on Philips equipment including software upgrades on multiple units.

Bio-Medical Support Specialist Il 04/19 09/20 DaVita Kansas City, MO

Here I save lives as I support dialysis equipment including a large water room where I support CWP and RO devices and dialysis equipment.

Field Service Technician 09/18-03/19 Preco/contract Overland Park KS.

As a field tech, I was let go after the other tech got off the medical release. Supported presses and dye cutting machines. installing computers

Support Tech. 05/18 04/2019

The Liberty Group/contract Kansas City area.

Main technician for units that need upgrades and a thorough before handing them off to new users. I also support the company with any technicalp

System Administrator 03/15/18 and in the future Installation of 60 workstations and 7 servers for a friend also Tech support specialist for a MLM company. Field Service technician

Preco Instruments Overland Park, KS Supported hydraulic presses for industries across the US.

Field Service Technician 10/17/18-03/14/18 Lombart Instrument North Kansas City, MO Installation, configuration, and calibration for Optical Doctors Offices and clinics.

Technical Support Analyst 5/14-10/17 BCD Travel Kansas City, MO

2014-Present Technical Analyst, With my Incident Management skills I quickly and accurately troubleshoot issues related to so ware and hardware issues Duties include being assigned system administrator for File-mover, DMZ, Move-it, and e-procurement. This is where I am in charge of the 2017 budget for all departments. I’ve also been tasked to program and tasked to program and create dashboards for CA UMI so ware. Where I was be able to program the look that the VP’s to see the graphs and users can look at and see in an SLA to determine the root cause of issues and resolve all analysis.

A Owner 6/2012-9/14 House of Vacuum Liberty MO

District Support Specialist 8/2006-3/2014 DecisionOne Kansas City, MO

2006-2013 District Support Specialist, lead technician for 3M library systems both security and check-in/checkout traveling to libraries all over this great na on. Also was assigned as the only technician to work with Sony’s printer on GE’s new digital mammogram machine. I became the top liaison between Sony/GE and the staff in the x-ray/MRI rooms. I was awarded a service bonus for my customer communications skills and outstanding service represen ng my company. Technical

Support Technician 2/2006-8/2006 BCD Travel Kansas City, MO 6 Months Technical Support Du es include monitoring and the implementation on of proper resolution on on support calls coming in for down systems.

Transportation Security Officer 2/2005-2/2006 Firstline Security Kansas City, MO 2005-2006 Transportation on Security Officers provide security for airlines and airports at the security checkpoint. I received the customer award for calm crowd control

Technical Support Analyst II 8/2004- 2/2005 EG&G Devon, PA 2004-2005 Technical Support Analyst analyzed computer systems and collected data at military locations for a report for DOD.

Field Service Technician P/T 10/2001 – 7/2004 H and R Block Kansas City, MO

Install and support Windows and XP LAN's. This includes all printers and so ware for Servers and workstations. Some so ware included POS, RR,and STAR. Worked part- me over four years at many customer locations in and around the Kansas City area.

Senior LAN Administrator 2/1990 – 2/2004 Travelport Kansas City, MO

2004 Senior LAN/WAN Administrator. Duties s include support of users but now also include support of other departments. This also includes research and documentation on of so dispensing applications . Also, lead Tech and constant fill in for Project Manager and all their duties.

LAN Administrator. Support both NT and Novell administration, and often backup Project Manager. Duties include setup, configuration, and support of Windows 95,98 and NT workstations. To train and follow up with end users on the use of IT related equipment and so ware.

Formed Service Assist Team for field service, trainers and sales. Offered technical and management phone support at remote locations needing assistance for service support and, or sales help. Where I effectively resolved a Single Point of Contact service for Incidents to get them back up

Senior Field Service Technician 3/1982 - 2/1990 IKON Kansas City, KS

Duties included installing and supporting both NT workstations and zenix boxes along with all peripheral devices connected to them. Other items supported were electric typewriters, various printers, and electronic write boards.

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