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***********@*****.***
linkedin.com/in/jnnguyen
github.com/jasminen888/Re
dFinSeleniumCSharp
TECHNICAL SKILLS
Programming
Languages
C#, Java, JavaScript, TypeScript, Node.js Automation Tools
Selenium WebDriver, Cypress, Gauge,
TestNG, NUnit, .NET, BDD (Cucumber),
TDD, IntelliJ IDEA,
Nightwatch.js, MSTest, RunDeck,
BrowserStack, Sauce Labs, Provar
API Testing
Tools
Postman, SoapUI, Swagger, ReadyAPI Cloud Platforms AWS Cloud, SaaS, Sauce Labs, Amazon RDS Aurora, AWS EC2, AWS S3, Amazon
SQS, Google Cloud, Microsoft Azure
ERP Systems PEGA, Salesforce, SAP ERP, Epicor ERP Database Tools SQL, ETL, MS SQL Server, Oracle SQL, PostgreSQL, NoSQL
DevOps Tools Git, GitHub, Azure DevOps, Jenkins
CI/CD, Apache Maven, Ansible, Docker,
Checkmarx, Bitbucket, CircleCI
Collaboration
& Test
Management
Tools
Jira, Jama, Xray, TestRail, Confluence,
Slack, TFS, QTP, VersionOne, MS Teams,
OneNote
Web Services RESTful APIs, Angular, Microservices, SOAP, XML, JSON, HTML Monitoring,
Performance &
Security Tools
AppDash, Grafana, Splunk, DataDog,
Checkmarx, OKTA, HP Fortify,
NVDA, LoadRunner, JMeter
AREAS OF EXPERTISE
• Extensive QA experience across complex web-based and mobile applications in healthcare, financial, technology, federal, eCommerce, POS, identity management, and energy domains
• Agile Methodologies: Agile, Scrum, BDD, TDD, SDLC, STLC, Agile Testing, Shift-Left Testing, Boundary Testing
• Functional Testing: Manual Testing, Functional Testing, End-to-End Testing, Integration Testing, API Testing, Database Testing, Regression Testing, Smoke Testing, Ad Hoc Testing, Exploratory Testing, Database Validation, Cross-Browser & Cross-Platform Testing
• Non-Functional Testing: Performance Testing, Load Testing, Stress Testing, System Testing, Network Testing, Batch Testing, Data Testing, ETL Testing, Section 508 Accessibility Testing, Localization Testing
• DevOps & CI/CD: Jenkins, Azure DevOps, GitHub Actions, Continuous Integration, Continuous Deployment, Automation, Collaboration across Development and Operations Teams
• Test Methodology & Documentation: QA Processes and Methodologies, Test Strategies, Test Coverage, Test Pyramid, Test Case & Test Plan Development, Traceability Matrix, Test Matrices, Business Requirements Analysis
• Quality Assurance Practices: Defect Identification, Defect Reporting, Defect Tracking, Defect Management, Root Cause Analysis, Troubleshooting, Analytical Thinking
• Standards & Compliance: Compliance Testing (HIPAA), ISO 9000 Quality Standards, Lean Six Sigma Principles
• Professional & Interpersonal Skills: Teamwork, Team Collaboration, Cross-Functional Team Collaboration, Communication, Mentorship, Leadership
EDUCATION
• Bachelor of Science in Electrical Engineering, UW, Seattle, Washington
• Software Testing Certification (aligned with ISTQB standards), North Seattle College Jasmine Nguyen
Senior QA Engineer
Versatile and seasoned Senior QA Engineer with 15+ years of experience testing complex multi-tier web-based and mobile applications. Passionate about software quality, test automation, and Agile workflows. Recognized with 53 professional recommendations for strong testing expertise, attention to detail, proactivity, flexibility, adaptability, and effective collaboration and problem-solving skills. Committed to delivering high-quality software with integrity, humility, and a mindset of continuous improvement. Page 2 of 4
WORK EXPERIENCE
Test Engineer
USDA – Contract through SAIC (project ended), Public Trust Clearance, Remote 03/2025 – 7/2025
Performed end-to-end testing for complex multi-tier web-based federal financial applications (PEGA, .NET, Java, MS SQL), covering functional, regression, UAT, API, Section 508 testing, security, ad hoc, exploratory testing. Implemented and set up a test automation framework using Gauge with Selenium, Java, JavaScript, and IntelliJ IDEA, and wrote robust automated test scripts for a financial application. Executed automated, data-driven API tests using Postman, Swagger, and ReadyAPI to validate RESTful services and verify backend data with MS SQL.
Built, prepared, and configured complex test datasets using ReadyAPI to validate financial application workflows and integrations.
Reviewed business requirements and workflows to ensure test coverage aligned with specifications. Developed detailed test plans and test cases, and executed them to validate business workflows, funding logic, and user roles. Logged and tracked defects using Jira with Xray.
Worked in an Agile environment, collaborating closely with the direct team and cross-functional teams to resolve defects quickly and deliver high-quality software solutions. Sr. Software QA Engineer
Surescripts, LLC – Hillsboro, Oregon, Remote
01/2020 - 10/2024
Conducted functional and non-functional testing for complex multi-tier healthcare web applications by developing detailed test plans, test cases, and reports aligned with business requirements. Executed various tests, including API, security, regression, integration, UAT, ad-hoc, and exploratory. Logged and tracked defects using Jira to support timely resolution and product quality.
Developed and maintained E2E automated test scripts using C#, .NET, NUnit, Java, JavaScript, and Selenium, while supporting DevOps with Jenkins CI/CD and managing deployments across environments. Performed EDI testing with NCPDP SCRIPT standards for e-prescribing, med history, real-time benefits, and prior authorizations to ensure compliance with healthcare data exchange. Validated large datasets and conducted data integrity checks across data warehouse platforms to support healthcare analytics and reporting.
Performed backend data validation using SQL, RESTful APIs, and Swagger, achieving 15% greater data accuracy. Performed database validation and ETL testing, demonstrating strong expertise in data validation, profiling, source-to-target comparisons, and utilizing data visualization and analysis techniques to ensure data integrity and accuracy across systems. Performed Salesforce integration testing for multiple healthcare platforms, ensuring seamless data integration. Configured and set up testing environments for healthcare systems, including Provider and Pharmacy platforms, enabling robust testing scenarios.
Applied Agile, TDD, and BDD practices to integrate QA throughout the SDLC. Collaborated with Agile, cross functional, and offshore teams to resolve issues efficiently and deliver high-quality software solutions. Sr. Software QA Engineer
NIKE, Inc – Contract thru TekSystems, Portland, Oregon 09/2017 - 12/2019
Performed functional and non-functional testing for complex multi-tier eCommerce Nike.net web applications (AOM, AtOnce, Manage Ecommerce, Order Status, Claims Status, Returns, and Invoices), covering integration, system, API, regression, UAT, performance, security, and exploratory testing. Authored detailed test plans, developed and executed test cases, compiled comprehensive reports, and submitted defects using Jama Connect. Designed and implemented E2E test automation frameworks and scripts using Cypress, Node.js, JavaScript, and TypeScript for CMS/IRIS, Nike.com, and Nike.net, supporting functional, smoke, regression, and integration testing across platforms.
Performed OKTA security testing, LoadRunner performance testing for AtOnce and Manage apps, and monitored system health via Uchiwa Sensu on AWS Cloud.
Collaborated with developers, product managers, stakeholders, and cross-functional teams to identify and resolve critical defects, ensuring timely resolution and improving software quality and user experience. Page 3 of 4
WORK EXPERIENCE
Sr. Software QA Engineer
SureID, Inc – Hillsboro, Oregon
01/2015 - 10/2016
Performed functional and non-functional QA testing for complex web-based applications integrated with software and hardware, supporting SureID’s identity management and security credentialing services across RAPIDGate, IBERSON, and IMESA.
Conducted E2E, functional, integration, performance, security, API, database, regression, and exploratory testing across web, software, and hardware systems involving kiosks, barcode scanners, WAP devices, and enforcement servers; utilized QTP for test automation to validate seamless system functionality. Authored detailed test plans and developed and executed test cases using TFS, ensuring comprehensive coverage and alignment with business requirements and technical specifications.
Configured and installed Guard Station and handheld devices, deploying build releases to testing servers, including enforcement servers, and handhelds. Utilized EPICOR and SQL to write queries for backend data validation. Collaborated closely with direct and cross-functional teams to troubleshoot issues and ensure on-time delivery. Applied Agile testing practices throughout the SDLC and mentored junior QA engineers to support team growth and collaboration.
Sr. Software QA Engineer
Nike, Inc – Contract thru Randstad Tech, Portland, Oregon 09/2013 - 06/2014
Performed comprehensive end to end testing for complex multi-tier web based and mobile applications both internal and consumer facing, including BNX Geo, Seasonal Tools Geo, Make It Real Geo, and others. Covered functional, integration, regression, API, ad-hoc, browser compatibility, localization, and exploratory testing to ensure successful delivery of multiple releases.
Performed RESTful API testing and data validation using Postman and MS SQL for Make It Real and Brand API applications. Conducted performance, load, and stress testing using JMeter and LoadRunner to evaluate scalability and identify bottlenecks, collaborating with developers to resolve issues and ensure reliable system integrations. Collaborated with direct Agile team and cross-functional teams, including developers, product managers, and business analysts to review technical specifications and ensure thorough testing of all features. Utilized Agile methodologies
(Scrum/Kanban) to manage QA activities, track bugs, and drive continuous improvement throughout sprint cycles. Sr. Software QA Engineer
CoreLogic, Inc - Beaverton, Oregon
05/2006 - 10/2011
Performed comprehensive end-to-end testing for complex financial web-based applications focused on credit reporting and identity protection, including Credit Monitoring, Credit Report, Quarterly Update, Score Tracker, iConnect, CSIdentity, and IdentityLogic, covering functional and non-functional testing (API, batch, security, integration, system, regression, ad-hoc, exploratory) across integrations with Equifax, Experian, TransUnion, CreditXpert, and SM.
Designed, implemented, and maintained automated test scripts using Selenium, Java, JavaScript, and TestNG, improving test coverage and reducing manual testing time.
Developed comprehensive test plans, test cases, and traceability matrices; executed tests and reported results to ensure alignment with functional and non-functional requirements. Executed comprehensive testing of batch processes for Credit Monitoring, CSIdentity, and Quarterly Updates, validating manifests, batch requests, deliveries, monitoring activity, and QU workflows. Performed data warehouse testing by validating ETL processes and ensuring accurate data migration for property and financial data systems; utilized SQL Query Analyzer to verify data consistency between frontend applications and backend databases. Coordinated DevOps tasks, including deployment and validation of project releases in QA environments.
Collaborated closely with direct and cross-functional teams to troubleshoot issues and ensure timely delivery. Applied Agile testing practices across the SDLC.
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WORK EXPERIENCE
CERTIFICATIONS
Software QA Engineer II
GE Infrastructure - Salem, Oregon
06/2004 - 01/2006
Performed comprehensive end-to-end QA testing for complex Real estate and POS web-based applications, including SupraNET and Client Server.
Reviewed business requirements and engineering technical specifications; developed detailed test plans and test cases, executed tests, and ensured alignment with functional and non-functional requirements. Identified and logged defects to support timely resolution and maintain product quality. Conducted functional, regression, system, integration, and exploratory testing for applications such as KIM System, eSync, dSync, KIMWeb, KIMClient, MCS Client, and KIMVoice. Executed batch jobs to transfer data between LeniDB, CMA, and Oracle databases, and validated key SupraNET components, including orders, contracts, billing, invoices, receipts, and remittances across CMA and Oracle systems.
Applied the Waterfall methodology throughout the SDLC to manage QA activities, collaborated with team members to ensure test coverage and transparency, and identified and logged defects into the tracking system. Systems Test Engineer
IBM Corporation - Beaverton, Oregon
06/2000 - 02/2002
Performed Systems Integration testing on IBM x-Series high-end Intel processor-based servers. Designed, evaluated, revised, and executed detailed test cases per comprehensive test plan. Performed integration, stress, performance, and load testing on 64-bit Windows Data Center, Unix, Linux, and IBM AS/400 platforms using client-server tools. Installed and configured systems and databases for client-server and AS/400 testing, including DB2 for i validation.
Implemented the Waterfall methodology to perform QA activities and optimize testing workflows, ensuring thorough testing, detailed bug tracking, and the successful delivery of high-quality deliverables. Software QA Engineer - NQL & IAG Groups
Intel Corporation - Hillsboro, Oregon
07/1996 - 04/2000
Performed Microsoft Certification testing for Intel NICs (Pro/100+ Server/Management) on Windows platforms, conducting IP Security testing for NICs and NDIS drivers to ensure compliance with industry standards. Set up test environments and executed stress, performance, network, and Wake-on-LAN tests; documented test plans, specifications, and test cases.
Led testing efforts for Intel Video Phone and Create & Share during the beta release phase of the SDLC, overseeing planning, execution, and reporting.
Performed end-to-end QA testing for Intel Video Phone and Intel Create & Share products, overseeing test planning, execution, reporting to ensure functional alignment. Performed functional, regression, and end-to-end testing. Identified and logged bugs using the PVCS tracking database, ensuring traceability and efficient defect resolution throughout the SDLC. Developed comprehensive test plans, and testcases. Authored automated test scripts using Silk Test, MS Visual Test. Utilized the Waterfall methodology to carry out QA activities, ensuring thorough testing coverage, detailed defect tracking, and successful delivery of high-quality releases on time. Earlier Roles (1996–2017):
Served in QA roles from 1996 to 2017 at companies including Microsoft, Tripwire, Cigna, NW Natural Gas. Contributed to functional and non-functional testing, QA automation, API and backend validation.
• Introduction to Generative AI – Duke University (Coursera), 2025
• Playwright Python and Pytest for Web Automation Testing – Packt (Coursera), In Progress