A. VIJAYA SARAVANAN Email: *********@*****.***
Mobile: +919*********
EXPERIENCE SUMMARY
Over 15 years of experience in the computer industry, progressing from System Administration roles involving hosts and any of users with server in development and production network environment.
EDUCATIONAL QUALIFICATION
B.E-Electronics and Communication Engineering with an aggregate of 64% in the year 2007 from Mahindra Engineering College.
PROFESSIONAL EXPERIENCE
MAPETO DWSM LTD – Malawi - Africa
Role: IT Manager
From: Jan/2024 to Aug/2025
RESPONSIBILITIES
Experienced to Create and Manage Users, Groups, and Group Policies with appropriate permissions and setting-up home drive and Disk Quota. Maintaining user profiles and security standards Configure read only domain controller.
Installation and Configuration of Windows Servers 2019 & 2022
Installing operating systems and maintenance (Win 10 & Win 11)
Maintains all IT assets and update asset records, Co-ordinates with vendors for maintenance of IT equipment, Maintain internal contact lists, support / service-related documents.
troubleshooting with patient step-by-step instructions to resolve problems.
Patching and security support for the systems as well as support for the testing, development and implementation of new tools and technologies
Operation and integration of networking hardware, software, switches/routers, Provided quality DHCP, firewalls and related protocols.
Proficient with Remote Desktop Software Support.
Managing configuring Site24 monitoring tool.
Monitoring the Server Performance for CPU, MEMORY, DISK utilization & Server down In Site 24 x7 tool.
Monitor and maintain cloud infrastructure to ensure optimal performance.
Install Configure Crowd Strike Falcon Sensor Security in Windows & Linux Servers.
Excellent NVR CCTV cameras Configure over all 64 cameras and Maintain.
TVS Supply Chain Solution Limited - Chennai
Role: IT Support Engineer
From: 01/2020 to Jan/2024
RESPONSIBILITIES
Maintain organization stock inventory daily follow-ups.
Knowledge in Manage engine helpdesk tool and handling tickets without SLA.
Provided exceptional service for multiple end users daily through assigned ticketing system.
Experienced to Installed and Configured Windows Server 2012, 2016 &2019.
Maintain organization stock inventory daily follow-ups.
Knowledge in Manage engine helpdesk tool and handling tickets without SLA.
Managing AWS Snapshot, AMI images, Azure backup.
Managing configuration Site24 monitoring tool.
Monitored team progress toward timely delivery of goals.
Managing configuration AWS Windows & Linux Azure Virtual Machines
ticket resolution and handling escalations.
Handling VC meetings (MS Teams) and Projector supporting.
on boarding/off boarding tasks for joiners and leavers
regarding IT issues and requests.
Installing antivirus software’s and Day to Day Update
Crimping the LAN cables (CAT5 & CAT6)
Install and configured Outlook 2003 & Outlook 2007
Per Day Minimum ten tickets resolution Provided.
Troubleshooting operating systems, Hardware’s, and Laptops
Supporting VC meetings and configure Projector support.
installed Linux Server 5.4 & 6.0 and Configured IPvr4.
Experienced to Installed and Configured Windows Server 2012, 2016 &2019.
Maintaining Snowflake Access and Administration.
Installed Multiple Operating system and servers via VMware Workstation 10.0.
THE TRUE SAI WORKS (TATA MOTORS)– SALEM
Role: SYSTEM ADMINISTRATOR
From: 05/2014 to 08/2019
RESPONSIBILITIES
Installation and Configuration of Windows Servers 2008 & 2012
Proficient with Remote Desktop Software Support.
Desktop System assembling AND Configure OS with hardware drivers and Basic software’s.
Installing operating systems and maintenance (Red hat 7.4 and Ubuntu19.04)
Installing antivirus software’s and Day to Day Update
Installing operating systems and maintenance (Win 7/8 & Win 10)
Install and configured Outlook 2007 & Outlook 2010
Installing and configuring network printers and scanners.
Installing antivirus software’s and Day to Day Update
Configure Wireless Modem Routers and switches.
MATRIX INFOTECH – SALEM
Role: FIELD SUPPORT ENGINEER
From: 09/2010 to 04/2014
RESPONSIBILITIES
Experience in Windows & Linux OS.
Provides first level IT support - Install & troubleshoot PCs/laptops and accessories.
Maintains all IT assets and update asset records, Co-ordinates with vendors for maintenance of IT equipment, Maintain internal contact lists, support / service-related documents.
PERSONAL PROFILE
Date of Birth : 16.07.1985
Marital Status : Married
Present Address : No,5 Corporation Bank Building,
Sarjapur Main Road, Bengaluru,
Karnataka 562107.
Language Know : ENGLISH &TAMIL
DECLARATION
I hereby declare that information furnished above is true to the best of my knowledge and belief
[A.VIJAYASARAVANAN]
DATE: