Medical Assistant Patient Care

Professional Summary

Passionate and detail-oriented Medical Assistant with 16+ years of experience advocating for patient health. Enthusiastically offers a proactive approach to delivering exceptional patient care in a fast-paced environment. Effective communicator with the ability to develop ideas that contributes to successful process improvement and increase quality of care.

Education

Certified Medical Assistant January 1999-October 1999

Capps College---Mobile, AL

Skills

CPR and First Aid Certified

OSHA Training

Scheduling

Billing and Coding

Medical Assistant Certification

HIPPA Training

Work History

Emory Midtown Hospital- ATLANTA, GA 03/23- 03/25

Certified Medical Assistant

Emory Oncology

Triaging and discharging patients.

Providing patients’ education

Administering IM injections per providers ‘order.

Managing high calls volume

Performed basic laboratory test such as blood draws, urnalysis etc.

Managing patients’ issues/concerns via the EPIC in-basket system.

FMLA and disability paperwork collection and distribution

Scheduling appointments

GRADY MEMORIAL HOSPITAL- ATLANTA, GA 05/12-11/21

Certified Medical Assistant

Grady Neurology Ambulatory Clinic

Triaging and discharging patients.

Providing patients’ with education

Administering IM injections per providers ‘order.

Managing high calls volume

Managing patients’ issues/concerns via the EPIC in-basket system.

FMLA and disability paperwork collection and distribution

Scheduling appointments

Uploading patients ‘documents, MRIs and CTs images into Epic

Relay appropriate information regarding patient care to the providers

Utilize Epic EMR to document patient information

Interact with clinical and administrative staff for optimal patient care

Assisting with work/school excuse letters and other assigned letters per providers ‘request.

DEKALB MEDICAL CENTER- DECATUR, GA 10/2004-11/2012

Patient Care Technician

Worked closely with RN; provided assistance as requested, required and instructed to help patients prepare for the medical procedure and to support recovery protocols.

Accurately monitored, tracked, and recorded patient vital signs.

Assisted patients in getting to and from the bathroom.

Carried out required patient duties such as daily feedings, bathing, transporting to another location, and hygiene.

Endeavors to maintain a safe and clean environment that is conducive to patient health, recovery, and safety. Related tasks include running safety checks, changing bed sheets, and pillow covers.

Distributed supplies and equipment needed to fast-track patient recovery.

Provided needed nursing core responsibilities such as taking blood glucose levels, measuring and recording body weight, tracking vital signs, and collecting specimens.

Provided observations and accurate feedback as required by the Physician and RN on the changes in the patient’s status.

SOFTWARE EXPERIENCE

EPIC, Kronos, Microsoft Office, PeopleSoft, Verge, Policy Manager, Mosby Skills

Committees/Recognition

CMA of the Year Nomination 2019

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