Information Technology Web Developer
Resume:
ALUA PHILIMON
Contact: +233-********* E-mail: ************@*****.*** LinkedIn: Philimon Alua
CAREER OBJECTIVE
Highly motivated and detail-oriented IT professional with strong educational background in Information Technology and Database management & Analytics. Proven leadership skills and through various leadership roles in academic settings, with excellent problem=solving skills. Proficient in Database management and analytics, with a strong passion for using technology to drive innovation and improvement. Seeking a challenging role in IT, data analysis, or leadership where I can apply and make my skills and experience to drive success. SKILLS AND COMPETENCIES
• Programming/Tools: HTML, Excel, Power BI, WordPress, Microsoft Suite
(Word, Excel, PowerPoint)
• IT Support: Hardware Repair, Network Troubleshooting (RJ45/Keystones), Windows OS Installation
• Data Management: Data Collection, Validation, Auditing, Database Maintenance
• Digital Skills: Digital Marketing, Social Media Management, Blogging
• Soft Skills: Leadership, Conflict Resolution, Team Collaboration, Training EDUCATIONAL BACKGROUND
APRIL 2025
Bachelor of Technology in Database management And Analytics Takoradi Technical University, Takoradi, Ghana
SEPTEMBER 2023
Higher National Diploma in Information Technology
Takoradi Technical University, Takoradi, Ghana
AUGUST 2019
West African Senior School Certificate Examination Tweneboah Kodua Senior High School, Kumawu, Ghana
JULY 2016
Basic Education Certificate Examination
Patasi M/A Junior High School, Kumasi, Ghana
LEADERSHIP EXPERIENCE
• Ahanta Hall, TTU: Public Relations Officer (2022–2023) Deputy Entertainment Chair (2021–2022)
• Faculty of Applied Science, TTU: Publicity Chair (2021–2022) Campus Blogger, Echo House (2020–2021)
• Tweneboah Kodua SHS: SRC Organizing Secretary (2018–2019) Music Director, Scripture Union, School choir, Assemble Of God Campus Ministry(2017–2019)
WORK EXPERIENCE
Quality Control Company (Ghana Cocoa Board), Takoradi, Ghana Intern Database Manager/Data Analyst (December 2023 – December 2024)
• Automated data entry processes using Excel macros, reducing manual workload by 25%.
• Designed interactive Power BI dashboards to visualize cocoa quality trends, improving reporting efficiency for stakeholders.
• Collaborated with cross-functional teams to align data collection protocols with industry standards (ISO 9001).
• Conducted root-cause analysis on data discrepancies, resolving 95% of errors within SLA timelines.
2 Capsuls Online Pharmacy, Takoradi, Ghana
Campus Ambassador/Promoter (January 2021 – July 2021)
• Developed a student referral program that increased app downloads by 45% within 3 months.
• Analyzed customer feedback using Google Forms, leading to the implementation of 5 user-requested app features.
• Partnered with campus health clubs to host 8 wellness workshops, attracting 300+ participants.
• Managed social media accounts (Instagram/Facebook), growing followers by 60% and engagement by 35%.
Takoradi Technical Institute, Ghana
IT Support Specialist Intern (September 2022 – December 2022)
• Migrated 50+ legacy systems to Windows 10, ensuring 100% compliance with security updates.
• Implemented a ticketing system for IT requests, reducing average resolution time by 30%.
• Delivered HTML/CSS workshops to 30 students, resulting in 15 basic student-developed webpages.
• Configured firewalls and antivirus software, reducing malware incidents by 70% during the term.
National Lottery Authority, Takoradi, Ghana
IT Support Intern (September 2021 – November 2021)
• Led a team to rewire 3 office network clusters, achieving 100% uptime post- upgrade.
• Authored a Microsoft Excel training manual adopted for onboarding 50+ new staff members.
• Performed hardware upgrades on 25+ workstations, extending device lifespan by 2 years.
• Diagnosed and resolved 90% of LAN/WAN connectivity issues within 24 hours.
CERTIFICATION
BATCEHLOR OF TECHNOLOGY IN DATABASE MANAGEMENT AND ANALYTICS TAKORADI TECHNICAL UNIVERSITY, GHANA
HIGH NATIONAL DIPLOMA IN INFORMATIOM TECHNOLOGY
TAKORADI TECHNICAL UNIVERSITY, GHANA
ESSENTIALS OF MS EXCEL – FOMULAS AND FUNCTIONS
UNIATHENA IN PARTERSHIP WITH CAMBRIDGE INTERNATINAL QUALIFICATIONS, ONLINE BASICS OF DIGITAL MARKETING
UNIATHENA IN PARTERSHIP WITH CAMBRIDGE INTERNATINAL QUALIFICATIONS, ONLINE HEALTH AND SAFETY
TAKORADI TECHNICAL UNIVERSITY, GHANA
REFEENCES
MR. EBENEZER DONKOR
REGIONAL MANAGER TAKORADI
NATIONAL LOTTERY AUTHORITY, GHANA
MR. CHESTER DEH
QUALITY CONTROL OFFICER IN-CHARGE RECOEDS AND STATISTICS QUALITY CONTROL COMPANY LIMITED (GHANA COCOA BOARD)
(+233) 020*******
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