Reservation Agent Data Entry
Resume:
Lea Patrick
Reservation Agent
Contact
Address
Tarzana, CA 91356
Phone
**********@*******.***
WWW
Bold Profile
Skills
Travel bookings
Hotel accomodations
Customer engagement
Record preparation
Reservation software
Attention to detail
Phone and email etiquette
Typing speed
Data entry
Detail-oriented
Friendly Reservation Agent with proficiency in interacting effectively by telephone and email with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue. Offering years of experience in customer client relations.
Work History
2022-08 - Current
Operations Management, Accounting, Reservation Agent
Windigo USA, Las Vegas, NV
Started as a tour guide for this company, and moved my way up into operations.
Maintained proficiency in reserving everything necessary for our tour guides to take guests to campgrounds, hotels, excursions and activities.
Investigated and identified alternative accommodation solutions to provide superior customer service.
2020-09 - 2025-05
On-site Coordinator
Institute for Brain Potential, Los Banos, CA
Traveling all over America, I managed each on site location for continuing education seminars.
Checked in attendees, selling educational materials, issuing evaluations, and certificates of completion.
Booked all my travel for this while staying in budget, which helped me be a reservation agent at my second job.
2020-08 - 2021-08
Cyber Security Advisor and Relationship Expert, Cyber Risk Liaison
Chrysalis, Dunkirk, MA
Enhanced security measures by conducting thorough risk assessments through patterns analysis and implementing tailored security protocols.
(remote position)
2018-11 - 2020-10
Real Estate Sales Executive
Berkshire Hathaway, Las Vegas, NV
Organized successful open houses that resulted in numerous offers above asking price for sellers.
Optimized listing visibility on popular real estate websites through strategic keyword use and high-quality photography, generating increased interest from prospective buyers.
Education
2001-01 - 2005-01
Bachelor of Fine Arts: Theatre Arts with Acting Emphasis
California State University - San Bernardino, Ca
Certifications
2025-06
Coursera Excel Certification
Volunteer work for Hash House Harriers
Assisted with special events and programs.
Promoted environmental awareness with educational workshops and hands-on activities.
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