Data Entry Customer Service

Alonna Graves **** Valley Point Place #****

Indianapolis,IN 46222 Cell:317-***-****

*********@*****.***

Objective:

Compassionate, CPR certified CNA seeking a position in long term care to provide outstanding patient care as a dependable team member, I am also a administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong, planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities, and meet tight deadlines.

Brooke Knoll Village Avon IN, /Certified Nurse Aide 02/09/2018 - Present

● Assisting individuals in need with daily living activities(mouth care, grooming, shaving, incontinence ETC)

LKQ/Keystone Indianapolis IN, /Accounting 03/01/2015- 09/02/2017

● Accounts receivable clerk, updating accounts, processing payments and closing accounts Dial America Indianapolis IN, /Customer Service 07/14/2014- 02/09/2015

● Inbound call center Outbound calls Data Entry Computerized record keeping documentation and Paperwork

Covance/Randstad Indianapolis IN, /Customer Service 06/20/2013- 04/01/2014

•Inbound call center,Outbound calls, Data entry, computerized record keeping, documentation and paperwork

Comcast-Indianapolis, IN Customer /Account Executive 10/2012-06/15/2013

•Taking inbound call, documentation and paperwork,computerized record keeping, Data Entry, documentation and paperwork, computerized record keeping, preparing and maintaining client files ACS Xerox Company - Indianapolis, IN / Eligibility Specialist, 11/2011 to 10/2012

• Taking inbound calls, Data Entry, documentation and paperwork, computerized record keeping, preparing and maintaining client files

Residential Services Inc Indianapolis IN, / Home Health Aide, 07/2008 to 07/2011

● Assisting mentally challenged individuals with daily living (personal care, running errands, housekeeping, med administration, doctors appointments, ETC.) Education: Kaplan College 6/2009 — Indianapolis, Indiana Diploma Medical office specialist Relevant Course

Skills:

• Insurance eligibility • Medical terminology • Bookkeeping, payroll • Keyboarding and Document Formatting • Communication Skills for Executive Assistants • Professional Office Procedures Professional Development: • Microsoft Office Specialist (MOS), 2007 • • Certification: CPR,HHA, and First Aid Key Skills Office Skills • PowerPoint • Excel

References Available Upon Request

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