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Customer Service Cocktail Server

Location:
Henderson, NV
Posted:
August 11, 2025

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Resume:

North Las Vegas, NV *****

850-***-****

**************@*****.***

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SUMMARY

Hardworking Cocktail Server highly

skilled in accurately memorizing

and fulfilling complex orders.

Positive, upbeat and passionate

about providing beverage

knowledge to aid patrons in

creating unforgettable cocktail

experiences. Very Sociable Server

offering 5 years of experience

delivering friendly, prompt service

to customers. Skillful in making

personalized menu

recommendations and managing

closing duties. In-depth knowledge

of POS system operations and food

safety and sanitation regulations.

SKILLS

• Stress Tolerance

• Upselling abilities

• Strong Communication Skills

• Team player attitude

• Reliable

• Hardworker

Christiana Cornwell

EXPERIENCE

December 2021 - December 2023

Bottle Server Papparazzi Pensacola, FL

April 2020 - October 2022

Manager Jordan Valley Pensacola, FL

January 2019 - January 2022

Hookah Maker Bedlums Pensacola, FL

Checked identification cards of all guests who appeared under the age of 30.

Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.

Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders.

Provided excellent customer service by anticipating guest needs and responding promptly to requests.

Accurately recorded orders and collected payment from customers for food, beverage or merchandise purchases.

Developed and implemented strategies to increase customer satisfaction and loyalty.

Coached, mentored and trained team members in order to improve their job performance.

Conducted regular meetings with staff to discuss progress and identify areas of improvement.

• Greeted customers and provided exceptional customer service. Maintained cleanliness of bar area, restocked supplies, and managed inventory.

Maintained and monitored inventory of hookah supplies, including tobacco, charcoal, and other accessories.

Created unique flavor combinations for customers using various types of shisha tobaccos.

Cleaned and maintained all hookah equipment to ensure proper functioning.

Demonstrated the use of hookahs to customers in a professional manner.

Organized and stocked shelves with merchandise such as shisha tobacco flavors, coal, pipes, hoses, tongs, and other items related to the hookah making process.

Set up displays featuring different styles of hookahs and other related merchandise in order to promote sales.

EDUCATION AND TRAINING

May 2019

High School Diploma

Pine Forest High School, Pensacola, FL



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