Human Resources Business Analyst

Terence Merritt

**** ******* *****

Fairburn, GA 30213

352*-***-**** Cellular Phone

SR QA ANALYST

QA Manual Tester with over 10+ years of diverse experience in quality assurance (manual and 4 years automation), system analysis, test design, and system testing in multi-platform environments. Proficient level skills using: MYSQL, SQL, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project Management, and Access) as well as various other reporting tools, Linux, SAP, AS/400 platform; and Webinar programs. Experience with LIMS, LIS, and Process Development Execution System (PDES)

Professional Summary

8+ years of experience in performing Automated and Manual Testing.

Proficient in different types of testing such as: GUI testing, Web testing, Regression testing, User Acceptance Testing (UAT), Functional Testing, System Testing, Integration Testing, End to End Testing, Data Base Testing.

Knowledgeable with test automation framework tools JUnit, TestNG, Cucumber.

Knowledge and subject Matter Expert in Data/Healthcare IT Management, Resolving System Defects

Test Case Implementation.

Skilled in Test Plan Design, Strategic Planning and Analysis, Scrum/Agile

Extensively working in using Selenium WebDriver APIs for writing JUnit test suites and test cases for testing functionality with the Selenium Server. Proficient in developing IT Business Process Modeling, IT Analyst SAS, MYPHP, SAP

Expertise in functional testing, integration testing, regression testing, System testing, black box testing, GUI testing, Sanity testing, Ad-hoc testing, usability testing, back-end testing, browser compatibility testing, API testing and User Acceptance Testing (UAT).

Writing SQL commands such as Join, Set, Group By and executed stored procedures and functions.

Proficient in creating business based functional Test Scenarios, Test plans, Test cases, Test Scripts, Test Specifications and Traceability Matrix including both Manual and Automation testing of the applications.

Good Knowledge in documenting defects with high level of detail, accuracy, and informative recreation steps using JIRA.

Proficient in writing and executing SQL queries to perform Data Validation and Back- end testing of databases to check the integrity of data.

Read code written in different programming languages Java, Java Script and databases like Oracle, SQL Server.

Expertise in using Apache POI to read data from external sources for locators into the test script.

Experienced in using GitHub as a source repository system to share code within the office & overseas team.

Performed web API testing by preparing test data using JSON and XML markup with

SoapUI tool

Created Test Data for API testing in XML and JSON format for POST, PUT Method

Testing Web Services: SOAP and REST API requests using SoapUI and Postman.

Hands on experience in automating API testing using Rest Assured.

9 Years of experience testing Web applications; familiar with Cloud and Software-As-A-Service (SAAS) concepts and Understanding of System Development Life Cycle (SDLC)

Experience

College Adjunct/Chattahoochee Technical College June 2024 to Oct. 2024

Under general supervision, prepares lesson plans for instruction

Develops program curriculum, syllabi, goals, and objectives

Develops and edits Blackboard master course shells

Evaluates students' progress in attaining goals and objectives

Grades all coursework in a timely manner

Requests and maintains supplies and equipment

Prepares budget requests

Maintains program certification/accreditation requirements as appropriate

Prepares and maintains all required documentation and administrative reports, including those for accrediting bodies

Attends professional development training, workshops, seminars, and conferences

Ensures safety and security requirements are met in the discipline area

Meets with students, staff members, and other educators to discuss students' instructional programs and other issues

Assists with recruitment, retention, and job placement efforts

Instructs courses in a classroom/lab/field environment that closely simulates the environment of the industry

Maintains knowledge of current trends and developments in the discipline

Provides instruction in theory and practical applications of the discipline in accordance with state academic standards

Works collaboratively with faculty within discipline to establish, measure, and evaluate program or departmental student learning outcomes for continuous student improvement and success, and submits student learning outcome results to program chair

System Tester/Script Writer Innova Solutions Aug 2023 tchAug 2024

Writes and maintains test scripts based on software requirements and design documents

Confirms function, performance, integration, and acceptance test results are in accordance with application and departmental standards

Verifies that system requirements are traceable, consistent, complete, and testable

Verifies that software applications perform in accordance with system requirements and specifications

Analyze test results and report to the development team

Performs requirements, design and code walkthroughs/reviews as requested

Develops test plans, scripts, scenarios, and implementation plans that demonstrate concrete, consistent, and observable results

Measures the severity of failures and defects in accordance with test plan guidelines

Accurately and thoroughly documents application performance failures and defects during each quality review session

Clearly and accurately communicates test results to programming staff and/or appropriate management staff

Regularly enters issues/defects related to the test life cycle or change control environment into applicable tracking system

Conducts testing meetings, as necessary, for problems encountered during the test life cycle

Perform all testing for the Modernization team and other teams of the OIT division such as Unit Testing, component Testing, Integration Testing, End-to-End Testing, Performance Testing, Regression Testing, Sanity Testing and System Testing.

IT Specialist: US Civilian Service Fort Lee, Virginia April 2023 to June 2023

Under limited supervision, provides first level support for users of DCC Health IT Systems including:

Electronic Health Record

I have developed and utilized techniques and procedures for improving organizational effectiveness and efficiency.

As a member of the project, I would apply fact-finding and investigative techniques; oral and written communications; and development of presentations and reports to inform management of administrative actions.

I have extensive experience in collecting, researching, and analyzing data, produces and disseminates information related to executive management and daily office administration.

I have the skill set to conduct analytical studies to determine adherence to program policies relative to performance assessment requirements and controls.

I have served as an expert on current and future operations and planning to analyze and evaluate major management and program aspects of mission-oriented programs.

I have participated in planning sessions and contributed management-oriented expertise on innovative ways to carry out existing and new programs.

I have researched and investigated new or improved business management practices for application to agency and program operations.

I have developed strategies and initiatives to conduct research and analyze highly complex data outcomes and outputs related to financial management programs, workforce, and organizational development.

QA Testing Analyst Manual /Automated: ICF Dec 2014 to June 2021

Analyzed the Business Requirement Document (BRD) and developed detailed Test plans, prepared Test cases.

Involved in Functionality, User Interface, and Regression testing during the various phases.

of development using Selenium/TestNG

Applied Agile Delivery methods to simplify testing process decisions through iterative development.

Execute / Dry run test scripts against any environment as part of test execution.

Completed automation of functional and regression testing

Effectively interacted with development team regarding software defects and functionality issues, working closely to develop innovative solutions.

Implemented use of Cucumber tool to illustrate project features and requirements.

Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.

Involved in executing SQL queries and SQL procedures, functions, and packages for backend testing.

Debugged code and located root causes of problems by reviewing configuration files and logs.

Reported the bugs. Email notifications to the developers using JIRA.

As a leader of the QA team I have implemented the task of using SaaS. This is the u8se of software applications to test Web applications over the Internet to deliver subscription software services.

Using SAAS to managed by all third-party vendor’s websites, to include Dropbox, Google Workspace, and Salesforce.

I have performed task to the infrastructure-as-a-service (IaaS) offers access to resources such as servers, storage, memory, and other services.

Environment: Java, Selenium, WebDriver, Junit, TestNG, Maven, Postman, SoapUI, Jenkins, JIRA, HP QC, MS SQL, Oracle, IE, Chrome, Windows.

SR QA Tester and Configuration-Analyst Aon Hewitt, Atlanta, GA Jan 2011 to Dec 2014

Development, documentation, and implementation of test plans to evaluate design solutions and meet product requirements.

Created automated Data-Driven scripts for regression test cases using Junit.

Designed and developed manual test cases to perform functional, integration, regression, and smoke testing of the application.

Environments: Agile, Java, SQL, HTML, XML, HP ALM, Selenium, Eclipse IDE, JUnit, Data- Driven, RTM, SoapUI.

College IT/ Instructor: Westwood College, Atlanta, GA Aug 2007 to May 2010

Independently evaluated IT training courses against established goals, objectives, and specific skills development needs.

Teach students the fundamentals of Effective Human Relations in a Global Economy

Teach students the fundamentals of Human Resource Management

Teach students the fundamentals of Computer Applications (All Microsoft Office Applications)

Teach students the fundamentals of Economics, Business Marketing, and Finance Management

Teach students the fundamentals of Performance and Career Management

Effectively design and plan Course Syllabus and Lesson Plans while incorporating real world corporate experience for student’s knowledge transference.

Environments: Agile, Java, SQL, Selenium, Eclipse IDE, Cucumber, Gherkin, Data- Driven, JUnit, TestNG, HTML, XML, JSON, SDLC, JIRA.

Certificates via Udemy

Climbing the Ladder: Moving from IT Pro to Manager 2016

Business Analysis: Working with Use Cases 2016

User Stories for Agile, Scrum Product Owner+ Business Analysis 2016

Education

MASTER OF INFORMATION SYSTEMS (MIS) 7/2015

MASTER OF HUMAN RESOURCE MANAGEMENT (MBA/HRM) 2007

BACHELOR OF SCIENCE IN COMPUTER SCIENCE (BS) 2004

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