Data Management Software Engineer

Murali Krishna K

Contact:+91-970*******

E-Mail:***************@*****.***

Highly successful IT Professionalseeking to become a part of challenging, creative, and growth-oriented development team, to utilize the expertise & skills to their fullest potential.

Professional Summary

Proficient in Atlassian products including JIRASoftware, JSM, JWM, Agile, Groovy, ITIL, SDLC, Confluence,and Bitbucket,with2.5+ yearsofexperienceinboth Windowsand AtlassianCloudenvironments.

Familiarity with Agile frameworks(scrum and kanbun,SAFe.)

Expereince in tools like Taiga,jira,trello,linear etc.

Usage,data management,,investigation,management,troubleshooting Jira,licensing user management,performance monitoring,work management.

SkilledindevelopingJIRAfunctionalitiesusingGroovyScriptingwithScript Runner overaspanof2+years.

ExperiencedinJIRAandConfluenceinstallation,upgrade,migration,andmergeracross Windows and Atlassian Cloud platforms.

AssistedScrumteamsinsprintbacklogpreparationandprojectsetupincludingBasic,Scrum, and Kanban projects. Implementedvariousprojectcomponentssuchasworkflows,screens,andcustomfields, utilizing validations, conditions, post-functions, and properties in advanced workflows.

WorkingexpinJQLinBasic&Advanced mode. WorkingonJIRAAutomationwithusingTriggers,Condition&Actions. ManagedJIRAinstallations,upgrades,migrations,andpluginsacrossdifferent environments.

HighlyknowledgeableinScriptRunner,JSU,Dynamicforms,Multicascading,andemail this issue for JIRA. ExperiencedinworkingwithAtlassianServer,DataCenter,andCloudenvironments.

Organizational Experience

Designation

Duration

Organization

Software Engineer (Jira Consultant)

Jan2023–Till date

LANCE SOFT PVT LTD

Technical Skills

Tools : Atlassian Jira software, JSM, Confluence, Agile

Scripting Languages : Groovy, Script runner,

Database : SQL, MySQL

Operating System : Windows, and Cloud, Server.

Other Tools : Agile, ITSM, ITIL, SDLC.

Experience Summary

Project Title #2 : COTIVITI

Client : COTIVITI

Duration : Sep 2024 - Till date (Team Size = 7)

Skills Used : JIRA Software, JSM, Confluence, Agile, Groovy.

Role : JIRA Consultant (Admin& Developer)

Project Description:

Cotiviti enables healthcare organizations to deliver better care at lower cost through advanced technology and data analytics, helping to ensure the quality and sustainability of how healthcare is delivered in the United States. Cotiviti’s solutions are a critical foundation for healthcare payers in their mission to lower healthcare costs and improve quality through higher performing payment accuracy, quality improvement, risk adjustment, and consumer engagement programs. The company also supports the retail industry with data management and recovery audit services that improve business outcomes.

Roles and Responsibilities:

Creation of projects, dashboards, and reports tailored to meet product owner specifications.

Customization of screens, workflow procedures, and reports within JIRA.

Development of applications through the customization of fields, permissions, and screens.

Implementation of complex workflows using conditions, validators, and post-functions.

Construction of templates and dashboards for customized data views specific to each group and business line.

Installation and configuration of Add-ons based on user requests.

Establishment of events, email notification schemes, and assignment of project roles on JIRA.

Creation of custom dashboards, advanced filters, and formula-based fields.

Development of intricate JIRA project workflows,field configurations, screen schemes, permission schemes, and notification schemes.

Continuous enhancement of the JIRA application to meet specific customization requirements.

Design and creation of custom templates for Confluence, along with ongoing administration and maintenance.

Management of Confluence, involving the creation of spaces and development of blueprints and Confluence pages.

Evaluation and configuration of plugins such as Portfolio for JIRA, Tempo Timesheets, Zephyr for JIRA, and Project Configurator for clients.

Adherence to JIRA and Agile best practices in project work.

Handling incoming requests, inquiries, troubleshooting, and providing enhancement support for all JIRA and Confluence services.

Proficiency in JQL (Jira Query Language) filters, dashboards, and gadgets.

Collaboration with the Product Owner to define project scope and objectives.

2.Project Title #2 : Health Edge

Client : Health Edge

Duration : Jan 2023 – Sep 2024 (Team Size = 6)

Skills Used : JIRA Software, JSM, Confluence, Agile, Groovy

Role : JIRA Consultant (Admin & Developer).

Project Description:

HealthEdge is on a mission to drive a digital transformation in healthcare. We’re connecting health plans, providers, and patients with end-to-end digital technology solutions to support new business models, reduce administrative costs and improve health outcomes. Our growing portfolio of products (HealthRules® Payer, Source, GuidingCare, and Wellframe) provides talented and passionate professionals with opportunities to lead change and make a lasting, global impact in healthcare.

Roles and Responsibilities:

Having experience in JIRA, Confluence, Administration, workflow analysis, Project management, agile methodologies, Collaboration tools and Continuous integration.

Installation and Up-gradation from lower version to newer Version in Windows and Linux Environments.

Experience working with Continuous integration builds server configurations and management.

Installed and tested various plug-ins/add-on’s

I have very good knowledge in Database clustering and taking the JIRA, Confluence, DB backup’s

I have very good knowledge in JIRA, Confluence up-gradation from lower version to new

Good Exposure in implementation of Work flows, Screens, Custom Variables, Post-functions in Work flows.

Having good exposure in creating Complex workflows by using Conditions, validations, Post functions.

Installed and migrated JIRA, Confluence from Windows to Linux

Very Good Exposure in Agile project implementation, Sprints, Epics, Stories

Provided end to end training to Business and end users

I have very good knowledge in Mail, Crowd, AD/LDAP Configuration with JIRA & Confluence

Academic Qualifications

B.COM (Computer Application) (2020-2023)

Sri Venkateswara university

DeclarationI hereby declare that the information furnished above is true to the best of my knowledge.

Murali

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