Customer Service Representative

To obtain a position in customer service. Seeking a challenging yet rewarding role where I can leverage my years of experience providing fast, accurate, and empathetic support to a wide range of customers.

Education and Certification Credentials

2014 Justin F. Kimball High School Graduate

2017 Texas College-Tyler, TX Associate Degree Business

Professional Experience

June 2023 – Present

The Home Depot-Dallas, TX

Window /Door Specialist

Duties: Maintaining customer records. Providing accurate quotations and update with amendments as required.

February 2022 – May 2023

iQor-Plano, TX

Customer Service Representative (Remote)

Duties: Assisted customers with navigating bank systems; completing transactions and opening/ closing accounts. Educated customers about available services, products and bank resources. Offered customers solutions aligned with their individual needs and preferences.

December 2019 – July 2020

CVS- Dallas TX

Pharmacy Intern

Duties: Assisted pharmacist by filling prescriptions for customers. Advised patients on medication side effects and explained proper administration. Managed drug and supply inventories.

December 2017 – May 2019

Ross Dress for Less-Tyler, TX

September 2014 – July 2015

Walmart-Dallas, TX

Cashier/Sales Associate

Duties: Operated cash registers, handled payments, answered customer inquiries. Assisted with restocking shelves, processing returns and ensuring a positive customer experience.

Qualifications/Skills Profile

Customer service

Sales

Technical support

Finance transactions

QuickBooks

Industrial cleaning

References

Provided upon request

Contact this candidate