Customer Service Satisfaction
Resume:
Work History
Marianne
Kraus
Contact
Address
Cape Coral, Florida 33991
Phone
**********@*****.***
Skills
Drink preparation
techniques
•
• Team player attitude
• Strong multitasking
• Engaging personality
Customer service
expertise
•
Dynamic bartender with a proven track record at high volume restaurants, excelling in drink preparation and customer service. Known for boosting repeat clientele through engaging interactions and personalized service. Strong multitasker, adept at managing high-volume events while fostering a welcoming atmosphere and promoting signature cocktails.
Bartender
Rumrunners, 5848 Cape Harbour Drive Cape Coral
2006-11 -
2025-07
Increased customer satisfaction by providing
excellent service and crafting high-quality cocktails.
•
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly
conversation.
•
Crafted signature cocktails and beverages,
enhancing customer satisfaction and experience.
•
Fostered positive relationships with regular patrons, increasing repeat business through personalized
service.
•
Assisted with staff training, sharing expertise in bartending techniques and customer service best
practices.
•
Reduced wait times for drinks by efficiently
managing the bar area and prioritizing orders.
•
Bartender
Riverwalk at Tin City, Naples, FL
2006-04 -
2006-10
Oversaw bar inventory management, tracking
supplies to minimize waste and ensure availability.
•
Developed and maintained extensive knowledge of
cocktail recipes and drink preparation techniques.
•
Provided exceptional customer service, ensuring
patrons' needs were met promptly and efficiently.
•
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly
conversation.
•
1999-07 - Bartender
2006-10
Education
TGIF, Brooklyn, NY
Increased customer satisfaction by providing
excellent service and crafting high-quality cocktails.
•
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly
conversation.
•
Crafted signature cocktails and beverages,
enhancing customer satisfaction and experience.
•
Fostered positive relationships with regular patrons, increasing repeat business through personalized
service.
•
Assisted with staff training, sharing expertise in bartending techniques and customer service best
practices.
•
Brooklyn College - Brooklyn, NY
Bachelors Degree in Business Mgmt snd Finance with honors.
Contact this candidate