MARTINIQUE ROLLAND
Chicago, IL *****
**************@*****.***
SUMMARY
Hardworking and dependable team player with over 4 years of retail and caregiving experience.
Strong customer service skills, attention to detail, and the ability to thrive in fast-paced environments.
Known for maintaining a positive attitude and a strong work ethic while adapting quickly to new
challenges.
SKILLS
« Customer Service ¢ Teamwork
« Time Management ¢ Multitasking
¢ Cash Handling ¢ Basic Computer Knowledge
« Communication
EXPERIENCE
AMAZON
Chicago
Warehouse Associate 05/2025 to Current
¢ Fulfill customer orders efficiently in a high-volume warehouse setting
« Operate scanning devices and follow safety protocols
« Maintain clean and organized workstations
BELMONT VILLAGE SENIOR LIVING
Chicago, IL
Caregiver 01/2025 to 05/2025
« Assisted residents with daily living activities including bathing, dressing, and meals
¢ Provided companionship and emotional support
¢ Documented care and reported concerns to nursing staff
WALGREENS
Chicago, IL
Customer Service Associate 03/2023 to 09/2024
¢ Helped customers with prescriptions, over-the-counter items, and general store questions
« Stocked shelves and organized inventory
« Handled cash and card transactions
H&M HENNES & MAURITZ
Chicago, IL
Sales Associate 11/2023 to 04/2024
« Maintained floor organization, folded and displayed merchandise
« Assisted customers with purchases and returns
¢ Operated cash register and handled transactions
JEWELS OSCO
Chicago, IL
Cashier/Grocery Stocker 08/2020 to 06/2022
¢ Provided prompt and courteous checkout service
« Assisted with restocking and maintaining product displays
« Worked collaboratively with team to ensure smooth store operations
EDUCATION AND TRAINING
Simeon Career Academy, Chicago, IL