Data Entry Customer Service

Ray Uris

Phoenix, AZ ********@*****.*** 480-***-****

WORK EXPERIENCE

Sephora @ Kohl’s – Beauty Advisor

Phoenix, AZ June 2023 – Present

Deliver personalized skincare and makeup consultations, increasing customer satisfaction and loyalty program enrollment.

Maintain organized and visually appealing displays to enhance product visibility and drive sales.

Demonstrate product techniques to build customer confidence and improve sell-through rates.

Collaborate with team members to consistently meet or exceed daily sales targets.

Process transactions accurately while promoting credit sales and upsell opportunities.

Walgreens – Customer Service Associate

Phoenix, AZ Jan 2023 – June 2023

Assisted customers in locating products, providing tailored recommendations to improve shopping experience

Trained in specialized services, including photo processing, FedEx shipping/returns, and Western Union transactions.

Maintained a clean, organized sales floor to support an efficient retail environment.

Processed high-volume transactions with speed and accuracy during peak sales events.

Siecamden Property Services – Data Entry Clerk

Phoenix, AZ Jan 2020 – May 2025

Organized and categorized receipts for efficient data entry and retrieval.

Recorded business transactions and tax data in FreshBooks accounting software.

Managed company card purchases, ordering tools, maintenance parts, and other operational supplies.

Developed online presence and managed advertising to promote business visibility.

Freelance Writer & Editor – Volunteer Work

Phoenix, AZ June 2021 – Present

Provided personalized skincare and makeup recommendations based on customer needs and preferences

Published an online novella with 51,000+ views, maintaining high audience engagement through consistent updates.

Produced long-form works exceeding 40,000 words, tailored to specific audience interests.

Mentored fellow writers, providing grammar guidance, plot development support, and draft feedback.

Utilized social media platforms including Twitter and TikTok to boost readership and expand reach.

EDUCATION

GED – General Educational Development Diploma

Phoenix, AZ August 2021

SKILLS

Customer Service and Sales

Sales Support Color Matching Product Demonstration Visual Merchandising Leadership Skills Loyalty Program Promotion

Technical Skills

POS System Proficiency Data Entry & Management FreshBooks Social Media Marketing

Creative Skills

Creative Writing Editing Storytelling Video Production Makeup Artistry

Soft Skills

Organization Attention to Detail Team Collaboration Public Speaking Conflict Resolution

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