Relationship Manager Customer Support

Dayanand M

Coimbatore, Tamil Nadu

******@*****.***

904-***-****

Career Objective

To get a challenging position in an organization that provides the opportunity to prove my technical skills and stimulate personal and professional growth

Experience

City Union Bank

Relationship Manager, Coimbatore, Tamil Nadu

(05/2025)

Currently working as a relationship manager/cashier in city union bank saravanampatti branch. Amazon

VCS associate, Coimbatore, Tamil Nadu

(10/2024 – 03/2025)

Worked as a virtual customer support executive for North America retail market. Cognizant Technology Solutions

Senior Process Executive, Chennai, Tamil Nadu

(07/2023 - 09/2024)

Worked in Nuance project that involved maintaining patient records and managing billing. Worked in EPIC and Modmed EHR's.

Nuance

Medical Scribe, Coimbatore, Tamil Nadu

(04/2022 - 06/2023)

Worked with physicians to document patient information and improve patient flow. Worked in Cerner and EPIC EHR's.

Aquity Solutions

HD Associate, Coimbatore, Tamil Nadu

(06/2019 - 04/2022)

Collaborated with healthcare providers to maintain patient records, schedule appointments, and manage billing. Nuance

Medical Language Specialist, Coimbatore, Tamil Nadu

(06/2016 - 05/2019)

Member of offshore quality assurance team that was responsible for producing documents related to healthcare and medicine.

Mmodal/Aquity Solutions

Medical Transcriptionist, Coimbatore, Tamil Nadu

(01/2015 - 06/2016)

Collaborated with healthcare providers to provide accurate and timely medical report. Skills

SEO, Digital Marketing, Data Analysis Skills, Computer literacy, Banking Professional summary

An energetic and result oriented professional with 9 years of experience in business process outsourcing. Understanding, analyzing, and streamlining job requirements. Ability to work independently or as a team with minimal supervision. Education

B.E. (ECE)

Sri Krishna College of engineering and technology, Coimbatore, Tamil Nadu 05/2012

HSC

Carmel Garden MHSS, Coimbatore, Tamil Nadu

05/2008

SSC

Perks MHSS, Coimbatore, Tamil Nadu

05/2006

Declaration

I hereby declare that the above provided details are true to the best of my knowledge.

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