C O N T A C T
**************@*****.***
THE INTERNATIONAL SPORTS
SCIENCES ASSOCIATION
CPT Certified
Nutritionist Certified
CPR/AED Certified
2024
RUBEN S. AYALA HIGHSCHOOL
High School Diploma
E D U C A T I O N
S K I L L S
Leadership
Teamwork
Problem-Solving
Effective Communication
Critical Thinking
Adaptability
Time Management
English: Fluent
L A N G U A G E S
P R O F I L E S U MMARY
Goal-oriented Manager skilled in leading diverse teams to achieve organizational goals. Expertise in strategic planning, project management, and process improvement. Adept at fostering a collaborative work environment, enhancing team performance, and driving operational efficiency. Proven ability to manage budgets, optimize resources, and implement innovative solutions to complex problems. Strong communication and critical thinking skills, with a commitment to continuous improvement and excellence in execution.
WORK E X P E R I E N C E
SEPTEMBER 2022- JULY 2024
Which Wich Superior Sandwiches
General Store Manager
Personal Trainer September- Current
March 2021-September 2022
Cafe Rio
Trainer/ Shift Lead
Developed training materials and conducted onboarding sessions for new employees, ensuring they understood company policies and procedures. Scheduled shifts, assigned tasks, and provided ongoing support to team members, fostering a collaborative atmosphere.
Handled customer inquiries and complaints, ensuring a high level of satisfaction and addressing any issues that arose. Monitored stock levels, placed orders, and managed inventory to minimize waste and ensure availability of products.
Assessed team performance, provided feedback, and implemented strategies for improvement.
Managed all aspects of catering services, including planning menus, coordinating with clients, overseeing staff, and ensuring timely and high- quality service delivery.
Directed daily operations and supervised a team of employees, ensuring smooth workflow and high productivity.
Provided exceptional customer service, resolving issues promptly and maintaining a high level of customer satisfaction. Trained new employees on company policies, procedures, and best practices, fostering a knowledgeable and efficient team. ALINA SAVAGE
(GRAY)
Creating exercise programs for clients that match their goals and fitness level Educating clients on how to perform exercises correctly and safely. Monitoring and keeping track of a clients progress to be able to adjust their training as needed.