Inventory Control Customer Support

JIMMY-KIL PATRICK MACCARTHY

**** ******* **** ****, ****, Texas, 77449-6807

**********@*****.***/ 281-***-****

OBJECTIVE

Reliable and detail-oriented Merchandise and Stocking Associate with over 5 years of hands- on retail experience. Proven track record in inventory control, shelf replenishment, receiving operations, and customer support. Eager to contribute to your company’s efficiency, sales growth, and customer satisfaction by maintaining accurate stock levels, strong teamwork, ensuring a clean and organized sales floor, and delivering exceptional service. KEY SKILLS

Retail Stocking and Merchandising, Inventory Management and Cycle Counts, Customer Assistance and Service Recovery, Safety and Cleanliness Compliance, Effective Teamwork, Communication and Time Management, Stock Taking, FIFO (First In First Out) and Stock Rotation, Shelf Labeling & Product Displays, Scanner and POS System Operation, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Adaptability with a proven ability to learn quickly, handle pressure, go extra mile and work extra hours while delivering results. Ready to support company’s goals while enhancing productivity and customer shopping experience. EDUCATION

University of Ghana – Accra, Ghana Bachelor of Science in Geology - 2007 – 2012 PROFESSIONAL EXPERIENCE

Admin / Goods Receiving Clerk

Spar Randpark Ridge Drive – Johannesburg, South Africa Dec 2024 – Mar 2025

• Managed invoice capturing and claims using SIGMA and Excel

• Performed product receiving, labeling, stock control, and order processing

• Maintained storeroom organization and supported accurate stock rotation Service Department Supervisor Trainee

Wolmaransstad Spar – Northwest, South Africa Sep 2023 – Dec 2024

• Led service departments in meeting daily sales and gross profit goals

• Reduced shrinkage and monitored daily stock levels and performance

• Trained team members in merchandising, hygiene, and inventory control 2

Front End Controller (Ad Hoc)

Wolmaransstad Spar Sep 2023 – Dec 2024

• Supervised cashiers, managed checkout flow, and assisted customers

• Promoted add-on sales and cross-selling at point-of-sale Receiving Clerk (Ad Hoc)

Wolmaransstad Spar Sep 2023 – Dec 2024

• Coordinated incoming stock and ensured cold chain compliance

• Maintained cleanliness and performed stocktaking duties GRV Clerk / Merchandiser

Emalahleni Spar – South Africa. Sep 2018 – Feb 2023

• Maintained accurate inventory records and shelf stock levels

• Applied FIFO principles and executed weekly product promotions

• Delivered excellent customer service and resolved product inquiries ADDITIONAL EXPERIENCE

Assistant Security Supervisor

Engigyn Security Services / Diederichs SuperSpar Jul 2017 – Sep 2018 Educator / Tutor

Witbank Christian School – South Africa Feb 2017 – Jun 2017 Subjects: Maths Literacy, Physical Sciences, Geography

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