Customer Service Public Safety
Resume:
Hillary Kelliebrew
*** ******** ****** *.*. #***N ● Washington, DC 20011
*******.**********@*****.***
EXPERIENCE:
Cure the Streets, Washington, DC
Violence Interrupter – October 2020 – Present
Detect, interrupt, and de-escalate conflicts. Also prevent shootings, and improve public safety
Attempt to resolve conflicts through mediation, and avert potential fatal shootings
Develop relationships with residents who are in high risk areas
Remain engaged with the participants, in part to ensure the mediation results in a lasting peace, and help connect the person with services and help them live non-violent lives
Warehouse Experience:
Parts Authority, Washington, DC
Shipping Manager - October 2014 - February 2020
Verified quantity, quality and accuracy of orders
Verified items received with purchase order
Assisted in labeling and packaging
Complete customer orders according to standard operating procedures
Uses computer hardware and software to generate labels
Handle incoming and outgoing shipments by checking them physically for defects and accuracy, ensuring accuracy of serial and batch numbers
Customer Service Experience:
Giant, Washington, DC
Service Deli Clerk - October 2012-October 2013
Assists, greets and interacts with customers on a daily basis
Satisfies each customer's needs by exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. This requires answering their questions in a friendly manner, and preparing the order as directed
Maintains a sanitary work environment by keeping the ingredients and food items wrapped, rotating and coding all products and removing out-of-date items, and cleaning and sanitizing the entire work area
Construction Experience:
Environmental Design's Construction, Inc, Washington, DC, 20019
General Laborer - September 2010-February 2011
Served as assistant in construction and tearing down of building
Executed all tasks assigned by foreman such as cleaning up work site, loading and unloading materials, replacing glass, ceiling tiles and floors, and removing debris and trash from construction site.
EDUCATION:
Roosevelt High School, Washington, DC
General Equivalency Diploma, 2001
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