Customer Support Project Management
Resume:
EDUCATION
DODIYA VIRAJ
CUSTOMER SUPPORT REPRESENATIVE
***************@*****.***
SKILLS
Project Management
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
Negotiation skills
Active listening
Lead generation
CRM Software
Marwadi University
Bachelor of Business
Administration (with
finance)
CGPA: 7
2020-2023
2019-2020
Saraswati School
12th-GSEB
87.35%
Gujarati
Hindi
English
LANGUAGES
WORK EXPERIENCE
PROFILE
A customer-focused professional with strong
interpersonal skills and a commitment to delivering exceptional service. Skilled in addressing customer inquiries, resolving issues efficiently, and enhancing customer satisfaction., Managing high-volume
communication, and maintaining a positive attitude under pressure.
Tradenow (WFH) April 2024 - Present
Backend Customer Support
Convincing client about opening account and installing application, being helpful in application go through and explaining features about application and facilities that platform have been provide.
Angel One April 2023 - March 2024
Customer Support & RM
Solving queries of customer and client handling and KYC of customers
Long-term relationships with clients to drive loyalty and business growth. Experienced in understanding client needs, offering and acting as a trusted advisor.
2.5 + Years Experience
(Kikani Consultancy)
Contact this candidate