Jira admin
Resume:
Madhu Nanjuri
JIRA
Developer/
Admin
CAREER OBJECT:
Looking for a challenging and responsible position in the field of Information Technology and have the flexibility to adapt to any new environment and work on any project wish to utilize this experience in an organization as part of them.
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MOBILE NO#
TECHNICAL SKILLS
Atlassian Tools:
JIRA
JSM
JWM
Bit bucket.
ITIL.
SDLC.
Confluence
GIT
Cloud:
Atlassian.
Source Control Tool:
GIT/GITHUB
Scripting Tools:
Script Runner
Operating System:
Windows & SaaS Cloud.
Application Server:
Apache Tomcat
PREFISSIONAL SUMMARY:
I have around 7+ years of experience in Atlassian JIRA, Confluence, JSM, Bit bucket, JWM, java script, Agile, Service desk, Git Hub, Good Exposure in Analysis, Design,
Development, Project management, agile methodologies, Collaboration tools, Continuous Integration.
I have 2+ years experience of Atlassian JIRA Development with using Groovy Script.
I have very good experience with JIRA management tools and Confluence pages’ development.
I have good knowledge with multiple add-on’s (“Easy BI”, “X- Ray”, “Script Runner”, “JSU”, “Email this issues add-on”,
“Dynamic forms”, “extension for JIRA service desk”,
“Configuration Manager for JIRA”, “Automation for JIRA”,
“JIRA misc custom fields”, “Insight” etc)
Installed and tested various plug-ins/add on.
Currently working as JIRA, Confluence, JIRA Service Desk.
Custom Jira Reports, Charts, and Dashboards
I have very good knowledge in JIRA, Confluence Up gradation & Migration from lower version to new version
(Both Core and Applications up gradation).
Good Knowledge in Windows and JIRA, Confluence.
Good Exposure in implementation of Work flows, Screens, Custom Variables, Post functions in Work flows.
Good Exposure in Dash boards and Scrum boards
implementation.
Very Good Exposure in Agile project implementation, Sprints, Epics, and Stories.
Proficient in configuring and managing Jira instances, including user management, permissions schemes, workflow customization, and issue types.
EMPLOYMENT DETAILS:
Organization From To Duration Role
STG IT Services India Pvt Ltd
Jan 2017 Till date 7+ Years JIRA Developer & Administrator PROJECT 1:
Client : MMC
Duration : Dec 2020 – Till Date.
Role : JIRA Developer / Confluence
Environment : Windows & SaaS Cloud.
Tools : JIRA, Confluence, JSM, JWM & Bit bucket.
Project Description:
MMC. is mainly focusing on Clint related development Tasks like JIRA, Service Desk, Service Now, Scripting and Confluence etc..,
Roles and Responsibilities:
Worked on JIRA Service Desk projects like Change Modules, Development modules etc.., with using customization Development using Script runner.
Working on JIRA Agile projects like Creating Scrum / Kanban boards, configured columns, Filters and Reports for Sprints.
Worked on JIRA Service Desk workflows which includes project workflows, screen schemes and permission schemes.
Up gradation and Migration of JIRA, Service Desk, Plugin’s.
Created/Managed Users and Groups in Jira.
Creating Confluence Spaces,Pages,Child Pages.
Build whatever portfolio structure you need - using diverse types of [Boxes]. Collect and aggregate data from many different levels, track progress, and compose consistent reports.
Installed and managed plugins for Jira and confluence in production environment
Worked with JIRA Service Desk to set up service desk, create service desk request types, and make queues for service desk teams.
Leveraged JIRA Query Language (JQL) to create custom filters, dashboards, and gadgets, empowering users with streamlined access to relevant project data and insights.
Extensively customized JIRA configurations, including Issue Schemes, Workflow Schemes, Field Configuration Schemes, Screen Schemes, and Notification Schemes, to enhance project management capabilities and user experience.
Crafted personalized dashboards for teams, incorporating key metrics and visualizations to facilitate data-driven decision-making and progress tracking
Implemented theme-level add-ons in Confluence based on business requirements, enhancing the platform's visual appeal and user experience
Executed backup and restore procedures for JIRA and Confluence instances, ensuring data integrity and disaster recovery readiness
Project2:
Client : Sap
Duration : Jan 2017 to Dec 2020
Role : JIRA Administrator/Confluence
Environment : windows & Cloud.
Tools : JIRA, Confluence & JSM.
Roles:
Creation of new Jira Projects in JIRA Software & JIRA Service Management.
Responsible for creating new users and groups in Jira
Managing Issue type, screens, workflows, custom fields, Permissions, Notifications, Security, etc.
Evaluated existing JIRA instance and resolved performance issues.
Integrated JIRA and Confluence as trusted applications.
Analyze, visualize, explore, and discover your data with fully interactive Jira reports. Drill into details, across dimensions, add report filters and standard calculations. Discover trends, threats, and opportunities.Creation of new Jira users and Jira groups
Created new permission scheme so end users only see the projects they need to see.
Created new permission scheme to restrict anonymous users to access confidential projects.
Creating spaces in Confluence
Responding to incoming requests and inquiries for new tools and workflow procedures
Created projects, dashboards, reports and questions for all JIRA related services.
Integrated Jira with other tools and systems such as Confluence, Bitbucket, Jenkins, and Slack to facilitate seamless collaboration and automation.
Generated reports and dashboards in Jira to provide stakeholders with insights into project progress, team performance, and key metrics.
Applied Agile methodologies such as Scrum and Kanban within Jira to plan and execute sprints, manage backlogs, and prioritize tasks effectively.
Provided training and support to team members on using Jira effectively, including best practices, tips, and troubleshooting assistance.
Developed custom plugins or extensions for Jira to enhance functionality and meet specific project requirements.
Led migration projects to upgrade Jira instances to newer versions, ensuring minimal disruption to ongoing projects and data integrity.
Actively participated in Jira user groups, forums, and communities to stay updated on latest features, share knowledge, and contribute to platform enhancements.
Contact this candidate