Program Manager Product Development

LIM CHEUNG, PMP, PSM

Cupertino, CA ***** 408-***-****

**********@*****.***

PROGRAM MANAGER

Lead and direct projects through all phases of the product development life cycle Extensive expertise in managing and releasing software and hardware products. Highly skilled in process improvement. Achieve business objectives by foreseeing solutions, developing multiple approaches, accurately estimating resources, and delivering on time and within budget. Prioritize conflicting plans in an organized manner. Oversee outsourced projects with domestic and international vendors. Fluent in Chinese.

TECHNICAL SKILLS

Computer Languages: C, C++, HTML, Java, JavaScript, Python Network Protocols:

Deep Learning

Frameworks:

SNMP and TCP/IP

Pytorch (recent coursework – 08/2024)

Tools: Agile, Confluence, JIRA, MS Project, PowerPoint, @Risk, Salesforce, SharePoint, Slack, Smartsheet, Teams, and Visio

PROFESSIONAL EXPERIENCE

AMAZON, INC., Sunnyvale, CA 2018 - Present

Engineering Program Manager

Drove cross-functional organizations from inception to deployment of Amazon TV and wearable products.

Coordinated between in-house teams, JDM partners, and customers, launching the first Amazon TV to win $10M/year Auto business, meeting product quality requirements and customer expectations.

Led the hardware team to identify the root causes of far-field module failure in DVT, driving the module supplier to implement the solution and release the module within 2 weeks, which resulted in meeting the product launch schedule.

Drove cross-functional teams to launch Amazon’s first wearable fitness tracker for a $52B market, ensuring the project was within scope and budget.

Defined change control process to establish an in-house, standardized change management practice in helping projects meet the intended objectives. HEWLETT PACKARD, INC. Sunnyvale, CA 2013 - 2017

System Program Manager

Led diverse, multi-functional teams and JDM partner to release HP Omni 10 tablet projects from concept to product launch.

Delivered first 10.1” Windows 8.1 tablet (HP Omni 10) in HP start-up Mobility BU in fulfillment of corporate product launch plan, winning $5M in business during the holiday season.

Introduced product requirements traceability methodology, managing project scope, optimizing resources utilization, and meeting customer expectations.

Performed risk and reward analysis of feature selection, bringing a new product to market on time and budget.

Worked with cross-functional teams and Microsoft executives, driving first-in-industry acceptance of micro-SD card solution to store Windows 8.1 recovery image in an extremely accelerated timeframe (less than 2 weeks), reducing overall cost 10% and achieving FCS target. CISCO SYSTEMS, INC., San Jose, CA 2005 - 2012

Program Manager

Managed cross-functional teams to deliver products on time/budget on fast/gigabit ethernet switches, managed routers, Call Manager, and SIP phone projects.

Delivered critical products in Cisco start-up Technology Group, achieving more than 20% annual revenue growth, using structured project management techniques.

Organized and led cross-functional teams to reduce new product production cycle schedule, shaving 1 month from the release of new product line and winning $3M business from Australia service provider in the first year of operation.

Created, revised, and executed project plans, meeting changing needs and requirements of projects and business.

Developed and managed Statement of Work (SOW) and deliverables with vendors, resulting in on-time delivery and meeting quality requirements.

Built cost-effective bill of materials (BOM) solutions, achieving the cost of goods sold (COGS) target.

Collaborated with New Product Introduction (NPI) teams, identifying and escalating manufacturing challenges to meet the FCS schedule.

Worked with Cisco Open Source Review Board (OSRB) and external partners, resolving GPL compliance issues promptly, and complying with the open-source standard. ADDITIONAL RELEVANT EXPERIENCE

MICROSOFT, INC., Mountain View, CA

Software Engineer

EDUCATION

Master of Science (MS), Electrical Engineering, Northwestern University, Evanston IL Bachelor of Science (BS), Electrical Engineering, National Taiwan University, Taiwan ROC CERTIFICATION

PMI Certified Project Management Professional

Scrum.org Certified Professional Scrum Master I

Stanford Certified Advanced Project Management

Stanford Certified Strategic Decision and Risk Management Stanford Certified Advanced Computer Security Professional Cisco Certified Network Associates (CCNA)

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