Treveon Champion
Milwaukee WI
************@*****.***
Summary
Experienced and enthusiastic Communications IT support intern dedicated to ensuring client satisfaction by resolving technical issues and providing exceptional support. Strong ability to demonstrate excellent written and verbal communication skills.
Technical Skills
●Help Desk Support
●Cable Installation
●Fiber Optic Cabling
●Customer Service
●Low Voltage Support
●Telecommunications
●Desktop Support
●Troubleshooting
●Security Awareness
●Hardware / Software
●System Configuration
●System Integration
●Windows
●Google Docs
●Microsoft Office
Work History
Bonafide Security Solutions Brookfield, WI Jun 2025-July 2025
Technician
●Test parts and components (low Voltage) following the standard operating procedures to ensure compliance to the specifications and quality standards.
●Troubleshooting customer issues
●Utilized hand tools and conducted testing to troubleshoot and repair automation equipment.
Mitchell International Airport Milwaukee, WI May 2022 – July 2022
IT Support Intern (via Aviation Careers Education)
●Assisted in providing help desk support to all IT systems within the Airport including network infrastructure, computer hardware and software and communication systems
●Troubleshoot and resolved a wide range of technical issues, ensuring minimal downtime and maintaining operational efficiency
●Provided customer service support to a diverse user base, including pilots, flight attendants, and ground crew
128th Air Refueling Wing June 2022 – July 2022
Communications Intern (via Aviation Careers Education)
●Performed installation of Cat5 & Cat6 cabling across a government facility
●Installed, Ran, Pulled and Terminated Cat5, Cat6 & Fiber cables
●Assembled and installed communication equipment such as data and telephone communication lines, computer systems, and networks
●Helped with the installation of software updates, ensuring that systems are compliant with security protocols and guidelines
●Provided low to mid-level support to base personnel
●Conducted regular system maintenance and updates, ensuring optimal functionality
●Disposed of old computer equipment
●Assist with inventories
●Helped set up and configure IT equipment such as computers, printers, and communication devices for new and existing users
●Loaded and Unloaded equipment supplies
●Collaborated with other workers to locate and correct malfunctions
●Worked in commercial office spaces and buildings
Education
Golda Meir School Aug 2018 – May 2022
● High School Diploma