Account Manager Project Management
Resume:
Jennifer London
Chicago, IL 60644
*********@*****.***
OBJECTIVE: Motivated team player seeks a Managerial Position, Possess hard work ethic, excellent computer skills, calendar management, scheduling appointments, and project management.
EDUCATION: Bachelor of Arts in Communication Studies, Northern Illinois University, DeKalb, IL Graduated: Dec 2008
PROFESSIONAL EXPERIENCE
UPS Marketing Account Manager (June 2014-Oct 2024), Addison IL
Identified new business selling B2B.
Trained customers on UPS technology, MC-45 devices and how to generate more business.
95% Travel, generate reports, create and develop Microsoft PowerPoint presentations for customers
Recruited 40 and maintaining UPS Access Points daily & lockers within America—Illinois (growing and maintaining customer business)
Performed various administrative duties—recording all details within an MS Excel file, UPS Database and more
Corporate –proposing ideas for marketing materials, companies’ growth suggestions, and input on growing UPS Revenue
UPS Sales Support Representative (March 2011-Dec 2012), Rockford, IL
With UPS American Express Card: 45% Travel, Scheduled Flights, Rental Cars, Specific travel accommodations within a specific budget
Solved 25 mid-sized level customer complaint problems and answered all shipping-related concerns daily
Trained Mid-to-Large Market customers with UPS Shipping, Trained CEOs on UPS Shipping software
Educated and trained in UPS technology solutions, both shipping and integration on-site to UPS customers
Account Manager Values Magazine in Feb 2008-Jan 2010
Direct mail, B2B, Saas, media kits, menus, and magazines coupon sales.
Account management, managed retention rate of Values Magazine.
Managed 5 graphics designers and 3 employees.
HONORS AND AWARDS:
Highest UPS Access Points Awarded in 2015
Outstanding Academic Achievement: NIU Educational Services and Programs 2003-08
Scholarship NIU Archeological Field School in Kenya, Africa – Summer 2007
The Price Is Right Candidate- Won trip to St. Lucia & a laptop
Skills
Saas, Advanced computer skills- Microsoft Office Suite (Word, PowerPoint, Excel, Outlook); Cloud networking
Adobe Illustrator & Photoshop
Strong Typing Skills
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