DM
DARLENE MORGENSTERN
***********.**@*******.*** 330-***-**** Warren, OH 44483
My many years of experience in marketing lead me to become a problem-solving professional, quick to spot business opportunities and build lucrative partnerships. Expert at building long-term relationships, self-motivated, with a history of customer service, exceeding customers expectations and driving profits. Customer Relations Skills
Data Entry Experience
Team Development
Staff Education And Training
Account Management
Invoicing Expertise
Staff Management
Report Running
Invoicing Experience
Quality Assurance Controls
Tracking Spreadsheets
Strategic Decision-Making
Research Skills
The Review Newspapers Niles, Ohio
Advertising Sales Representative
02/2024 - Current
Developed advertising campaigns to meet client needs and market trends. Cultivated relationships with clients to understand their advertising goals. Responded promptly to customer inquiries via phone or email. Prepared presentations and proposals for prospective customers. Developed and maintained relationships with clients to ensure repeat business.
Tribune Warren, OH
Advertising Sales Representative
02/2021 - 02/2024
Explained to clients how specific types of advertising helped promote customer products, services and events.
Responded to customer inquiries via phone or email. Establish new accounts, boosting profit.
Research trends, create sales pitches.
Negotiate pricing, close sales with new advertisers. Developed and maintained relationships with clients to ensure repeat business.
Collaborate with creative teams on ad design concepts. Upsold advertising packages
Delivered cost estimates on advertising plans and services to customers. Prospected and cold-called customers to develop new sales leads. Prepared presentations and proposals for prospective customers. Gathered data from competitors in order to identify areas of improvement for own company's offering.
Reviewed customers' products, advertising history, and business to identify effective advertising solutions.
Maintained detailed records of all sales activities including contacts, accounts, leads.
Summary
Skills
Experience
Marketed and develop promotional materials.
Managed a portfolio of existing accounts while developing new ones as well.
Generated leads through cold calling, emails, direct mailings. Captive Home Design Warren, OH
Interior Designer
04/2019 - 01/2021
Worked closely with vendors to source products maintaining quality standards.
Maintained records of all purchases made during a project. Advised clients on how to utilize space within their homes or businesses. Managed multiple projects simultaneously while meeting deadlines. Attended meetings with team throughout each project. Developed and implemented design plans for clients. Coordinated with contractorsto ensure successful project completion. Provided detailed estimates of material costs and time frames for each project.
Conducted site visits to assess existing conditions prior to beginning a project.
Create unique and inviting rooms to meet customer vision. Developed interior design concepts.
Collaborated closely with customers, adjusting plans to satisfy client needs. Reviewed project costs, budgets and adherence to schedules. Researched concepts and followed industry trends to provide knowledgeable insight to clients.
Provided complimentary in-home consultations to prospective clients. Kraftmaid Cabinetry Middlefield, OH
Technical Assistant
06/2002 - 04/2019
Assisted in the installation of hardware and software components, such as printers, scanners, and other peripherals.
Configured network settings for computers and connected them to the company's local area network.
Provided technical support to users by troubleshooting hardware and software issues.
Provided assistance in developing reports related to cabinet shipments. Analyzed data flow between different assembly lines for constant flow of production and greatly improved infrastructure.
Conducted research into emerging trends that could be beneficial to the organization's operations.
Girard High School Girard, OH
High School Diploma
05/1996
Education and Training