Desktop Support Computer Operator
Resume:
William Michael Landestoy
Fort Lee, N.J. 07024
*********@***.***
Summary Of Qualifications
Strong knowledge of MVS/ESA/ES9000/AS/400, JES2 commands, multi-platform LPARS
IBM certified on system protocols and procedures in mainframe computing
Volunteer HUMC IT Dept - Desktop support and applications to Hospital needs and functions
Correct JCL abends and perform job restarts via schedulers, JOBTRAC, ESP, ZEKE, AS/400, CONTROL M
Basic Server Management, swapping out parts, file management, and /or walkthrough to resolve basic server problems
Desktop Support
Resolve computer related problems, hardware changes, video cards, memory upgrades,Hard drive Ghosting, Telephone support, site to site travel to repair computers,printers,and servers
Lead Computer Operator
An extensive background in data processing, heavy emphasis monitoring, operating, and maintaining multiple Lpars and online systems in an MVS/ESA/ZSERIES/AS/400 /UNIX Environment
Perform IPL,on a daily basis using different LPARS via an HMC monitor on MVS/ESA/ES9000/S390/ZSERIES/AS/400,UNIX
Starting up and shutting down of CICS regions
Tape cartridge manipulation for STK stand alones and STK robotic silos
Daily operation of peripherals i.e. 3800, 9700, 6100 laser printers, 4245 impact printers, roll feeds
TSO/ISPF access for problem solving, jobs submission, mainframe monitoring problems, and JCL abends
Responsible for scheduling operators vacations, team coverage, overtime, and training new operators
Production Control Analyst
Modify and change JCL to ensure timely job completion
Submit batch jobs through an automated scheduler, i.e., JOBTRAC, ESP,ZEKE for automatic release.
Check for job abends and condition codes, ie –911,soc7,803, 811’s and resubmit in proper steps
Via documentation or programmer walk through, overrides, and changes within the JCL
Submit, run and balance the entire firm payroll for distribution to the proper departments.
Hardware: IBM MAINFRAMES: MVS/XA/ESA,ES9000-150, S390, 3090/600J, 4381, 4341, 3083, 3081 PRINTERS: IBM 9700,3800,3900, 6100 LASER,6264 Impact Printer ROBOTIC SILO,4480 CARTRIDGE STAND ALONE, ROLL FEED
Software: JES2, TSO/ISPF, CICS, OMEGAMON, CA-7, CA-11, OPS, JOBTRAC, Control M, ESP NET, NETVIEW,VTAM, AFC, MIDAS, VM, SAR, RACF, REMEDY, MCAFEE, ACF2, BMC PATROL,M/S Office, Windows NT / XP / 2000, TLMS, COBOL, DB2, DASD,IMS
Mizuho Bank – 3/16 - 10/24
Start and stop MTS system, IPL as needed
EXPERIENCE : Global Resource Solutions 04/2012 - 03/2015
Computer Operator
HMC control IPL'S
Monitor and Report outages from Nagios and Web control periphereals
Job Management, and process flow using Control M
Oppenheimer 06/2007 – 11/2011
Production Support Technician
Ensure the performance of the nightly production cycle, via script and command execution
Keep abreast of technology developments to resolve hardware, and software issues
Repair and upgrade desktop computers, hardware changes, computer peripherals
IIC,VERIZON 01/2005 - 04/2007
Computer Operator
Monitor 25 Lpar systems for alerts using IMS, JCL, MVS, JES2, DB2, HMS, SDSF, ISPF and VPS Commands.
Report and log all problems via documents scheduler for incoming shift, IPL systems as needed or as scheduled.
CDI, IBM 1/2002 - 11/2004
Lead Computer Operator
Submit and resolve JCL problems of batch jobs
Proficient working knowledge of JCL, to solve job abends ie, soc37,-911,sb37, JCL Errors, 804
Work with programmers following their directions, or documents, for over rides, and changes to a JCL
monitor JES2 system, rectify all job abends using the scheduler JOBTRAC
Report turnover of prior shift problems to incoming shift, and supervisors
Report and log all problems to management, call out unusual activity daily
IPL multiplatform systems on a daily basis for continuity, as per management
Spherion Technology 06/2001 - 09/2001
Lead Computer Operator
Monitor mvs jes2 system and ensure timely completion of batch jobs
Run and locate tapes for STK stand alone tape mounting
Operate 3800 & 3900 laser printers, print checks on 4245 impact printers
IPL on a weekly basis from an OS/390 mainframe system
Insurance Services Offices 04/2000 - 07/2000
Computer Operator
Monitor, run, and IPL as needed a multi platform system MVS JES2 environment
Control a five system STK robotic silo unit
Control STK stand alones, print from 4245 laser automated roll feed system
Submit and control jobs, checking for job abends and condition codes
OPCENTER, Merrill Lynch 03/1999 - 04/2000
Computer Operator
Monitor and submit jobs for timely completion,through automated scheduler
Monitor jobs for completion via West Street and Teleport devices, Jes3, Os/390
Log all problems manually via log book and report problems to management
Kpmg Peat Marwick 08/1985 - 10/1998
Computer Operator
Run Monitor, Operate UNIX System.
Monitor Sun workstations, monitor bridges and routers for communication breaks
Submit, monitor and problem solve jobs using the scheduler Jobtrac And Changing/Modifying The JCL
Perform System Ipls For MVS/ESA/XA/SP / Multi-Platform Systems
Personal Computing using Microsoft Office, Client Servers, Windows NT, And Remedy .
Troubleshoot and monitor WAN/LAN, rectify/assign communications line failures to admin. group
Monitor, submit, multitask, and perform daily computing operation tasks
EDUCATION Oakwood College Huntsville, A.L.
Chubb Institute Jersey city, N.J.
Per Scholas Bronx, N.Y.
William Michael Landestoy
2339 Hudson Terrace,B1
Fort Lee, N.J. 07024
*********@***.***
Dear Sir/Madam:
I Am Seeking A Position As Desktop Support / Computer Operator/Production control Analyst That Utilizes My Expertise From These Environments. Perhaps You Are Currently Working On An Assignment Which Might Align Well With My Qualifications And Requirements. I Am Asking You To Consider My Credentials To which I Would Be Very Happy To Meet With You And / Or Your Colleagues To Explore Opportunities With Your Company.
I Appreciate Your Consideration And Look Forward To Meeting with You
Sincerely,
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