Customer Service Sales Executive

Andrew D. Fisher

Technical Sales Executive

**** ******** ******, ********, ******** 48433

Phone: 810-***-***** Email: **************@*****.***

Professional Summary:

Proven top sales producer in fast paced environment.

Established strong network of professional colleagues across multiple industry segments.

Talent for growing existing accounts and generating new business.

Effective team player with strong communication skills.

Dedicated to superior customer service beyond the sales cycle.

Integrated technical background with a passion for sales.

Motivated, focused, adaptable, self-directed and goal oriented.

Software Competencies

AutoCAD, Microsoft Word, Excel, PowerPoint, Access, Visual Basic, Visual DBASE and Fortran

Education and Training

Bachelor of Science University of Michigan, Ann Arbor (1999)

Major in Industrial Operations Engineering

Financial Analyses, Hedging & Future Valuing

Sandler Sales (2015)

Dale Carnegie Sales (2002)

Professional Experience:

Solutions Architect, IntraData (2022 – Present)

Design, manage and build network solutions for multi-tenant buildings

Design, quote, build systems. Stacks for client stack.

Maintain relationships will current customers:

oReview of current environment and future needs.

oHardware, Security and Software upgrades benefits

oBuild current account base

oEngineer and complete projects.

Account Executive, Integrated System Design (ISD) (2020 –2022)

Provide customers with an overview of ISD sitting their advantages as a partner.

Walk through sales cycle.

Built $8M pipeline of opportunities with customers in Industrial and Grocery

Responsibilities included:

oSales

oBuild new account base

oDevelop new customers

oWork with engineering, controls, and install teams to complete projects.

Customize systems to meet customer needs.

Maintain monthly and yearly quotas

Field Application Engineer, Bastian Solutions (2017 - 2020)

Manage sales territory of $2M+ working with customers in Industrial and e-Comm

Added 12 new accounts, averaging 13% annual growth

Managed inside salesperson

Design systems to meet customer requirements.

Host training event and demos.

Provided customer with robotic, conveyor, software demo.

Design, build, program, manufacturing cells.

Sales Manager, Panwen Robotics (2016 - 2017)

Panwen can take the best from each robotic solution and build it into one solution

Used LinkedIn to prospect new customers and set meetings with customers.

Developed customer needs, showing the customer value of Panwen.

Used sales systems to move sale along. Customers are lead to close themselves.

Resolved customer issues.

Sales Engineer, Telegration (2012 - 2016)

Determine the solutions that meets customer needs and budget.

Determine customer current and future network requirements.

Demonstrate new software.

Find cost saving, Quote RFQs

Design network infrastructure – Network connectivity, MPLS Network, and Cloud Storage

Inform customers of changes in technology.

Work with providers to generate contracts.

Present contracts to customers.

Oversee project management to insure implantation is completed as planned.

Senior Estimator, AJ Construction (2008 - 2012)

Combined experience and knowledge of real estate to increase total number of contracts and revenue in down market.

Implemented process to shorten sales cycle from quote to billable projects.

Successfully built strong referral business relationships with insurance companies.

Achieved high customer satisfaction with accurate bids and well-planned timelines.

Reduced fixed costs and streamlined processes saving adding 18% to margin.

Vice President Sales, Gold Star Mortgage, (2003 - 2008)

Promoted to Vice President within three months.

Increased sales helping the company grow by 20%.

Recognized as number one sales producer closing over 75% over quota.

Skilled in lead generation building funnel to achieve sales goals.

Designed and managed strategy for team performance.

Account Manager, QLS, NA (1999 - 2003)

Grew Ford and Visteon accounts with increased sales of engineering contracts and automotive parts across multiple departments.

Implemented lean manufacturing to reduce inventory levels.

Represented 40 manufacturers from Europe and South America.

Facilitated and managed development of parts ensuring strong company growth.

Instrumental in company growth; Grew from 2 to 255 employees as result of contracts sold.

Voluntary Experience and Honors

National Honor Society member

Habitat for Humanity Leadership award for directing team of volunteering providing relief in aftermath of Hurricane Andrew

Elected House Manager Sigma Chi

Selected for Heide Lindell Leadership Award for overcoming adversity.

Recipient of the State of Michigan Scholarship to study environmental engineering

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