Technical Support Network Planning

Zeeshan-ul-Haq

Faisalabad, Pakistan +923*********

************@*****.***

Professional Summary

Highly experienced and results-oriented telecommunications engineer with over 18 years of progressive experience in network planning, execution, and operations within the core infrastructure of telecommunication networks. Proven expertise in configuring and troubleshooting routers and switches from Cisco, and Huawei. Skilled in managing network systems, optimizing performance, and leading teams to successfully implement large-scale projects, including GPON, TDM to IP migration and wireless broadband rollouts projects. Seeking to leverage a robust background in technical support, network optimization, and system maintenance to contribute to the growth of a leading organization.

Professional Experience

Divisional Network Planning and Execution Engineer in National Telecommunication Corporation (NTC) Faisalabad, Pakistan February 2008 – Present

Responsible for the GPON base network design, operations, maintenance, and commissioning of core and access network elements across North and Central regions of Pakistan.

Configured, maintained, and troubleshot core equipment of BRAS routers and switches from vendors including Cisco, Juniper, and Huawei.

Managed network security systems and performed daily, weekly, and quarterly maintenance activities, including patch updates, database backups, and alarm management.

Developed plans and recommendations for the optimization and integration of new system and network devices, leading to improved performance.

Provided Level 2 and 3 technical support for corporate and individual customers via a ticket-based system.

Led the country-wide wireless operation, including configuration, troubleshooting, and quality assurance of wireless services.

Key Achievement: Played a pivotal role in the "TDM to IP Migration" project, successfully shifting live services from old equipment to a new telecom system.

Key Achievement: Saved millions of rupees annually by reconciling and settling co-location and media facilities with other operators.

Key Achievement: Contributed to a major company achievement by successfully rolling out wireless broadband services in more than 15 cities within one year.

BSS Engineer / Team Leader Pakistan Foresight Communication Company Karachi, Pakistan December 2006 – October 2007

Managed and supervised a team responsible for hardware installation, commissioning, integration, and troubleshooting of various Huawei BTS models (BTS312, BTS3012, BTS3012AE) for Warid and U-Fone GSM projects in South Pakistan.

Installed and commissioned site alarms (Genset, Rectifier, water, temperature sensors) to Huawei standards across numerous indoor and outdoor sites.

Conducted Provisional Acceptance Tests (PAT) and successfully handed over sites to operators, ensuring quality and compliance.

Responsible for E1 cable patching, VSWR and TX power checks using Anritsu and Bird Site Masters, and BER verification with an E1 Tester.

Education

Bachelor of Engineering, Telecommunication Mehran University of Engineering and Technology Jamshoro, Pakistan 2006

Intermediate BISE Hyderabad, Pakistan 2001

Matriculation BISE Hyderabad, Pakistan 1999

Skills

Network Technologies: Cisco, Huawei routers & switches, DWDM OSN 6800, OSN 1500, SDH OSN 7500, MSAG 5600T, MSAG 5600U.

Certifications: Huawei NG-SDH/NG-DWDM Training, Network Implementation, Wireless Networking.

Operating Systems: MS Windows (Server & Professional).

Software: Microsoft Visio, MS Office.

Languages

English: speaking

Urdu: Native

Punjabi: Native

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