Sales Associate Customer Service
Resume:
Z’naya Jenkins
Atlanta, GA *****
*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Guard
Allied Universal-Atlanta, GA
May 2022 to Present
Observe and report
Kroger Cashier
Kroger-Atlanta, GA
April 2021 to July 2022
Cashier
• Greeted every guests
• Helped customers find what they are looking for
• Counted out cash drawers
• Handled refunds
• Resolved customer complaints
• Assisted customers as needed
UPS Package Handler
United States Postal Service-Atlanta, GA
September 2021 to January 2022
Loading packages inside of a box truck
Sales Associate
World duty free-Atlanta, GA
June 2018 to June 2020
• Greet customers as they entered the store
• Ask customers was any helped needed
• Make sure the store was cleaned and kept neat
• Ranged up any item customer wanted to purchase
• Hand out change and receipt
• Thanked them
Cashier/Sales Associate
Kroger Stores-Atlanta, GA
September 2019 to February 2020
1. Greet customers
2. Asked customer did they have a Kroger plus card 3. Scan and bag groceries
Cabin Cleaning Agent
ABM Industries, Inc.-Atlanta, GA
September 2018 to July 2019
1. Clean seats on the airplane
2. Vacuum floors
3. Replace books and menus and headphones
4. Fix seatbelts
• Provided excellent customer service
Cleaner/Janitor
ABM Industries, Inc.-Atlanta, GA
May 2018 to September 2018
1. Clean bathrooms
2. Clean plane gates / sitting areas
3. Stock up tissue and napkins in bathroom
4. Take out trash
Trainer
Sonic Drive-In-Decatur, GA
May 2016 to June 2018
Using the switchboard
Training new employees to make drinks, basic carhop such as -taking orders outside, greeting customer as such, totaling the order in front of customer and giving change, and bring the customer back the food the ordered
I was a cook at times when it was needed
I was a carhop
I was bagging and taking customers order
Helping make the schedule when help was needed
Counting the employees down at the end of the shift Education
High school diploma
Booker T. Washington High School
High school diploma
Booker T. Washington High School - Atlanta, GA
Skills
• Cashiering (6 years)
• Sales
• Cash Handling (10+ years)
• Retail Sales (10+ years)
• Merchandising
• Serving Experience (5 years)
• Customer Service (6 years)
• Stocking (7 years)
• Cleaning Experience (3 years)
• Custodial Experience
• Cooking (10+ years)
• Retail Management
• Assistant Manager Experience
• Host/Hostess
• Loss Prevention (2 years)
• Store Management Experience
• Supervising Experience
• Serving (6 years)
• Cash handling (10+ years)
• Customer service (10+ years)
• Security (2 years)
• iOS
• Cooking (10+ years)
• Cash register (6 years)
• Organizational skills
• Heavy lifting (10+ years)
• Order fulfillment
• Materials handling
• Reach truck
• Distribution center
• POS
• Food safety
• Food handling
• Law enforcement
• Surveillance
Languages
• English - Expert
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