Data Entry Customer Service

Magnitta Konadu Frimpong

Parkville, MO +1-816-***-**** ****************@*****.***

Professional Summary

Results-driven Sales & Administrative Executive with 5+ years of experience in customer service, operations support, and data-driven decision-making. Adept at optimizing workflows, coordinating cross-functional teams, and using CRM and IT tools to streamline processes and enhance client satisfaction. Committed to excellence, compliance, and continuous improvement. Key Skills

- Office & Admin Management

- Customer Relationship Management (CRM)

- Sales Strategy & Execution

- Data Entry & Reporting

- IT Support & Troubleshooting

- Microsoft Office Python Excel

Professional Experience

Administrative Executive Sales Dept, USA Jan 2024 - Jan 2025

- Maintained accurate customer and vehicle records for compliance.

- Generated sales and inventory reports; supported interdepartmental communication. Administrative Executive MKI Construction, USA May 2023 - Dec 2023

- Managed scheduling, documentation, and vendor coordination.

- Assisted in onboarding, compliance, and project reporting. Sales Executive Nyantakyi Group, Ghana Jan 2020 - Sep 2022

- Exceeded sales targets by implementing localized strategies.

- Built long-term customer relationships to grow revenue. Teaching Assistant Ghana Tech University College Jan 2019 - Dec 2020

- Provided academic support during lectures and labs.

- Managed grading and maintained lab equipment.

Data Entry Operator DVLA, Ghana Sep 2018 - Aug 2019

- Entered and verified high volumes of data with 99%+ accuracy.

- Maintained and organized digital records.

Magnitta Konadu Frimpong

Parkville, MO +1-816-***-**** ****************@*****.*** Customer Service Executive Barclays Premier Bank, Ghana May 2017 - Aug 2017

- Delivered client-focused solutions; promoted service programs.

- Resolved issues to improve retention and satisfaction. Education

M.S. in Information Systems & Business Analytics, Park University, MO Oct 2022 - Present B.S. in Computer Engineering, Ghana Technology University College 2015 - 2018 Technical Tools

Microsoft Office Suite Python CRM Systems Data Visualization References

Available upon request.

Contact this candidate