Mechanical Engineer Customer Service

PERSONAL SKILLS

Teamwork

Leadership

Attention to detail

Enthusiasm

Initiative

Willingness to learn

Ability to handle pressure

Flexibility

SOFT SKILLS

Microsoft office

Microcontrollers

AUTO CAD

CERTIFICATION ACHIEVMENT

DIPLOMA ENGINEERING

Auto CAD

MS office (BEACON IT)

Machine Shop Practice

(BITAC, SEIP)

MD.RAFI

017******** **********@*****.***

CAREER OBJECTIVE

Dedicated Mechanical Engineer

with a strong background in

managing Mechanical systems and

projects, seeking to leverage

technical expertise and exceptional

customer service skills in a

dynamic environment. Aiming to

enhance client satisfaction by

delivering innovative solutions,

ensuring seamless project

execution, and maintaining strong

client relationships to support the

organization's growth and success.

EXPERIENCE

Name Of Company : Benli Electronics Enterprise Co. Ltd. Address : B-909, Vogra, Gazipur-1704, Bangladesh

Name Of the Post : Maintenance Engineer

Duration : 6 Month (1

st

May To 30

th

November)

Key Responsibilities :

1. Diagnosing Motherboard Issues

*Use diagnostic tools, multi-meters, oscilloscopes, and other specialized equipment to identify faults in the motherboard.

*Analysis the problem such as no power, overheating, no display, or poor 2.Software & Firmware Troubleshooting

*Flash the firmware or update the device's software to resolve software- induced motherboard issues

3. Testing and Quality Assurance

*Verify that issues like network connection, display, sound, and charging are resolved after repairs.

4. Maintaining Equipment and Tools

*calibrate and maintain diagnostic and repair tools, Ensure safe handling of electronic components to prevent static discharge or damage 5. Customer Communication & Safety and Environmental Compliance. EDUCATION

Diploma in Mechanical Engineering

Bangladesh Institute Of Information Technology

Board: Bangladesh Technical Education Board (BTEB) CGPA: 3.22 (out of 4.00)

Passing Year: 2020

Secondary School Certificate

Gossainbari A. A. High School

Board: Rajshahi

Group: Science

CGPA: 3.56 (out of 5.00)

Passing Year: 2016

Signature

Bangladesh Industrial Technical Assistance Center (BITAC) Tejgaon-Dhaka-208

February 2020 - April 2020

• Foundry & Pattern Shop (Metal Remelting, Making Sand Mold & Casting)

LANGUAGES

LANGUAGES

• Bengali Native

• English Proficient

VOLUNTEERING ACTIVITIES

VOLUNTEERING ACTIVITIES

Father’s Name:

Md. Hafizar Rahman

Mother’s Name:

Mst. Naznin khatun

Date of Birth:

17/11/2000

Nid: 196*******

Religion:

Islam

Gender:

Male

Marital Status:

Married

Address:

Vill: Cuniapara

Post: Gossaibari-5851

Upozila :Dhunat

District: Bogura

PERSONAL DETAILS

PERSONAL DETAILS

SKILLS:

Making Sand Mold & Casting

Drill Machine, Lathe Machine Operated.

Working Crucible Furnace.

Communication with Business Related Peoples.

Punctual, Professional, Self-Motivated, Communicative & Friendly.

Working Capability in-group & Individual Working Condition. Accept Responsibility & do it honestly.

BPI TECHFEST-2019

RED CROSS

DECLARATION

I hereby declare that the details above are true and correct to the best of my knowledge. In case any of the above information is found to be false or misleading or misrepresenting. I am aware that I may be held liable for it.

INDUSTRIAL ATTACHMENT

TRAINING SUMMARY

Name Of Institute : Bangladesh Industrial Technical Assistance Center Program : Skills for Employment Investment Program Course Title : Machine Shop Practice

Duration : 1

st

September to 27

th

November 2022

Location : BITAC, Bogura-5800

Contact this candidate