Quality Assurance Software Development

TARA TURKZADEH

***** ****** ***** **, ****** Niguel, CA 92677 949-***-****

Email Address: *******@*****.***

SUMMARY

Information technology/quality assurance professional with diverse industry experience. Respected for the ability to coordinate and communicate effectively with project managers and teams in a fast-paced environment. Able to work strategically while planning at a detailed level using standard processes and procedures. Recognized for successfully managing multiple projects and deadlines. Focused on customer service while contributing to department and company goals. Areas of expertise include:

Software Development Life Cycle

Product Research

Agile Methodology

Verbal/Written Communications

Software Implementations/Upgrades

Training

Analytical Problem Solving

Teambuilding/Mentoring

TECHNICAL SKILLS

Microsoft SQL Server, SQL Query Analyzer, Microsoft Visual Source Safe, .Net, Java, Rational Software (Clear Quest, Robot), Oracle/PeopleSoft Software, JDEdwards Software, HP Quality Center, TFS, VersionOne, Serena Configuration Management, GIT, TeamCity, Octopus, Kibana, LiquidPlanner, Atlassian Confluence, JIRA, Xray test management tool, Postman, Salesforce, Azure

PROFESSIONAL EXPERIENCE

QUALITY ASSURANCE ENGINEER 2019 - 2025

ManageAmerica- Laguna Niguel, CA

Lead the scrum team in delivering high quality products to the customers utilizing Agile Methodology. Performed acceptance, functional, integration, regression, and smoke tests for multiple products. Contributed to QA process improvements. Collaborated effectively with development, product owners and managers to analyze, provide feedback and resolve technical and business issues. Created test cases and executed tests utilizing JIRA and Xray tools. Performed API testing utilizing Postman. Maintained the Xray regression test library. Reported, tracked, and verified defect fixes. Provided input on requirements from the perspective of an end-user subject matter expert. Implemented QA best practices and defect tracking process. Utilized Agile Methodology for Software Development life cycle. Participated in all scrum practices including daily Scrum, Planning, Backlog Grooming and Retrospectives.

SENIOR QUALITY ASSURANCE ANALYST 2012 – 2017

Dealersocket– San Clemente, CA

Lead the QA efforts for multiple scrum teams and delivered high quality products to customers. Mentored QA Analysts. Performed functional, integration, regression, and smoke tests for multiple products. Contributed to QA process improvements. Collaborated effectively with development, product owners and managers to resolve testing issues. Conducted training classes on QA related topics. Performed Release Management activities by leading deployment testing efforts for maintenance and major software releases. Kept abreast of changes in technology, standards, and latest trends in testing by maintaining professional competency through training and associations with professional organizations. Started the QA Chapter and collaborated with all QA Engineers to improve the process. Utilized Agile Methodology for Software Development. Participated in all scrum practices including daily Scrum, Planning, Backlog Grooming and Retrospectives.

SENIOR QUALITY ASSURANCE ANALYST 2009 – 2012

Silverpop – Irvine, CA

Lead the scrum team in delivering high quality products utilizing Agile Methodology. Performed functional, integration, regression, and smoke tests for several products within the umbrella suite of products. Conducted off hours Production/Patch deployment support by executing manual tests on individual and load balanced application servers. Assisted the QA managers with developing Production and Sprint defect reports using VersionOne tool. Interacted with development, project managers, product owners and customers to analyze, provide feedback and resolve technical and business issues. Successfully managed multiple projects and deadlines.

SENIOR QUALITY ASSURANCE ANALYST 2007 – 2008

Kelley Blue Book – Irvine, CA

Assured products were delivered with high quality utilizing Agile Methodology. Participated in planning and scheduling of own tasks to meet deadlines and ensured the timely completion of tasks. Created test plans, test cases and procedures for implementation of different applications. Performed functional, regression, integration, smoke, and performance tests for multiple products. Maintained automated test scripts. Successfully managed multiple projects and deadlines.

SENIOR QUALITY ASSURANCE ANALYST 2002 – 2007

Option One Mortgage Corp – Irvine, CA

Lead the Quality Assurance functions for the PeopleSoft HR and Financial applications. Developed test plans, test cases and procedures for Implementation of new modules, upgrades, and maintenance projects. Performed testing of Web-based, .NET and Web content management applications. Performed functional, system, regression, and smoke test of all the applications. Coordinated the end user participation in the testing process. Assisted in mentoring QA analysts. Successfully managed multiple projects and deadlines.

ADDITIONAL PROFESSIONAL EXPERIENCE

CONSULTANT

IBM - Costa Mesa, CA

CONSULTANT

PeopleSoft - Irvine, CA

EDUCATION

Metropolitan State University of Denver, Denver, Colorado

B.S. - Computer Information Systems

North Carolina State University, Raleigh, North Carolina

B.A. – Accounting

ORGANIZATIONS/USER GROUPS/CONFERENCES

Association of Information Technology Professionals

Women in Technology International

Agile SoCal

SCQAA

StarWest Conference

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