Customer Care

Raymond Glasbrenner

Lakeland, FL (***) *** - **** *******************@*****.***

EDUCATION

High School Diploma August 2015 - June 2019

River Ridge High School

New Port Richey, FL

*-** ******* *** Heath, Life, and Annuities Insurance Kaplan Anticipated: April 2025

Remote

WORK EXPERIENCE

Appointment Setter March 2023 - Present

Hearing Life - Remote

● Account Management

● Set and follow up on appointments

● Provide customer care

Materials Handler September 2022 - March 2023

General Motors - Wentzville, MO

● Track, locate, organize, and label pallets

● Forklift operation with certification

● Maintenance on general assembly line machines

Sales and Compliance Agent September 2018 - September 2022 Healthcare National Marketing (National Association for Medical and Dental)

● Update client accounts in company CRM

● Provide assistance to customers in relation to products

● Sales of products to new and existing clients

● Monitor calls for quality assurance.

AWARDS/CERTIFICATIONS

● General Motors - Forklift Certification

● Healthcare National Marketing - Sales Associate of the Month

● General Motors - Outstanding Service Associate

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