Customer Relations Food Counter

Merchandise Associate - Bombay Spices, Calgary AB

Used product knowledge, sales abilities, and customer relations skills to drive substantial sales increases in products Managed stock levels to maintain inventory accuracy and availability Created attractive product displays to drive sales and customer interest Collaborated with store management to develop strategic merchandise placement and promotion plans Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor Answered customer questions regarding store merchandise, department information, and pricing Enhanced customer satisfaction by providing efficient and friendly service at the food counter. Prepared fresh and appetizing food items using established recipes and guidelines. Greeted customers with a smile and provided helpful suggestions. Followed strict sanitation procedures to maintain a safe and hygienic food service environment. Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.

Operated cash register for cash, and credit card transactions with excellent accuracy levels. Food Counter Attendant- Imperial Shawarma, Calgary AB April 2024 - June 2025 Supported warehouse operations with manual loading, unloading, and palletizing of packages Operated pallet jacks, and other heavy equipment to transport merchandise throughout the facility Collaborated closely with other departments and exceeded performance targets consistently during peak season rush periods to ensure on-time customer deliveries

Followed procedures at all times for personal and team safety Collaborated with team members to lift and slide packages and sorted large volumes of packages on conveyor belts quickly and accurately

FC Associate- Sortation (Part-Time- Seasonal) - Amazon YYC5 Warehouse May 2024 - May 2025 Dec 2023 - April 2024

WORK EXPERIENCE

Motivated and enthusiastic with exceptional communication skills and a positive attitude. Thrives in fast- paced environments and eager to learn and grow. Possesses a strong grasp of food handling and safety procedures and adept at operating point-of-sale systems. Prepared to utilize and enhance customer service skills and food preparation techniques in the role of a Food Counter Attendant. SUMMARY

+1-368-***-**** · ************@*****.*** · Calgary,AB T1Y 5C9 DHRUMIN PATEL

Active listening & Clear

Communication skills

Logical Reasoning Skills

Effective Problem Resolution

Warehouse operations

Visual Merchandising

Sales transaction processing

Efficient multitasking

Foodservice standards

Inventory monitoring

SKILLS

Post Diploma Certificate - Kitchen And Bath Design Sep 2024 - Jun 2025 Professional Certificate - Construction Management Jan 2024 - Aug 2024 Bow Valley College, Calgary, AB.

Southern Alberta Institute of Technology, Calgary, AB. EDUCATION

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