Effective Communication Conflict Resolution Emotional Intelligence & E
Resume:
PAULINA PALMER ****************@*****.*** ©
**** ** **" Ter, Miami, FL 33135 @
EDUCATION
EXPERIENCE
Randleman High School
Camp Counselor.
ure First Tee of Coastal Carolinas 2015 - 2018 Terry Miami Beach Senior High School
auney
2020-21
e Signing children in
¢ Dividing responsibilities
¢ Managing children’s activities
¢ Individual coaching SKILLS
e Mentoring ae
¢ Cleaning after the children Effective Communication
Conflict Resolution
Emotional Intelligence & Empathy
Golf Intern :
Patience & Composure
Forest Oaks Country Club 2020 - 2022 Brock Elder Active Listening
¢ Designing children's summer camp Customer Support & Service
¢ Managing summer camp, ladies’ and men’s classes Childcare Experience
* Giving instruction Time Management & Prioritization
¢ Managing Brock’s schedule
e Managing cart service
e Beverage cart service
Front Desk Receptionist Server
Tailor'd Insurance 2022 - 2024 Luke Cross Oliver's On The Waterfront 2022 - 2024 Philip
¢ Schedule appointments and manage the office calendar. Palmer
¢ Assist clients with basic inquiries about policies or Greeting tables
services and direct them to the appropriate staff . isfaction b idi li
member. Ensuring guest satisfaction by providing quality
¢ Receive and sort incoming mail and packages. SPeNIce
¢ Maintain a clean and organized reception area. * Recorded guest orders and served guest
* Perform general administrative tasks such as data entry, requests to the highest standards
filing, scanning, and copying documents. ¢ Maintained full knowledge of menu and specials
¢ Support agents and office staff with clerical duties as ¢ Mindful and knowledgeable about allegories
needed.
¢ Maintain confidentiality of sensitive client information
Server
Golf Desk Attendant
7 National Doral 2025 Alec Beers Topgolf Doral 2024 - Present Rafael Hernandez
rump National ¢ Greeting tables
: Prien ne ele for her golf round ¢ Ensuring guest satisfaction by providing quality
e Providing information on the courses * service
¢ Providing information on the retail ¢ Recorded guest orders and served guest requests to the
¢ Restocking retail highest standards /
Taking note of sales for the day . Maintained full knowledge of the menu and specials
* Keeping store organized and clean ¢ Mindful and knowledgeable about allegories
¢ Ensuring safety while playing and enjoying amenities
¢ Using Golf skills to recommend and help the
¢ players
Meeting the guest every request with a smile
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