Information Technology Support Specialist

Faisal Osman Ameen Marketing & IT Services Mobile. 055*******, Email. *********@*****.***

Career Profile:

A skilled, qualified and talented Information Technology Professional with more than Ten Years of Experience in IT Services and Marketing for official corresponding and hardware /software technical experience with Network Support. Professional Experience:

• AL MASS AL DAHBIYA TRADING CO. ( Current Date Present ) *Technical Support Specialist *

• Ability to Configure, install and maintain CCTV Camera Services • In-depth knowledge of IT hardware and software till Windows 11.

• Microsoft Exchange/Outlook, All Microsoft Office suites.

• In-depth knowledge of repairing and assembling PC

• Ability to identify and resolve complex issues, to handle multiple tasks

• Familiar with PC/Laptops/Android TABs and networks

• Possess good organizational and management knowledge,Goal oriented and ability to work under pressure

• Cyber link Systems 2013 to 2022

• Resolved technical problems by identifying and troubleshooting by them.

• Configured, installed and maintained CCTV Camera Services

• (Windows 3.1/95/98/Xp/Vista/Windows 11/All Microsoft Software, Programs /Graphic Animations/ Multimedia/Communications and Mobile applications)

• Attended various phone calls in call center environment to deliver the customers support.

• Handled the tasks of tracking, documenting and monitoring minor and major problems performed tasks as required. Personal Information:

Education: Diploma in Computer Hardware Maintenance, ( Myanmar Sittwe ) Residential Status: Valid Saudi Iqama & Valid Saudi Private Driving License Nationality: Burmese ( (بورماوى

Languages: English /Arabic /Hindi /Bangali /Burmese Marital Status: Married with three children

Reference:

Faisal Osman Ameen

Mobile. 055*******

Email. *********@*****.***

Available on requests

Contact this candidate