Customer Service Representative
Resume:
NEOMEY STONE
Grasspond District
Dundee P.A
Westmoreland
Tel: 876-***-****
Email: **************@*****.***
Career Objective: Goal-oriented and enthusiastic individual looking for an opportunity to launch my career within the Hospitality and Tourism Industry. With a solid foundation in the Customer Service field, I am eager to contribute to a dynamic team, learn from experienced professionals, and work towards achieving both personal and organizational goals.
Education: Anchovy High School {2011-2016}
Montego Bay Community College {2017-2018}
Heart Trust NSTA {2018-2019}
Qualifications: {CSEC}
English
Office Administration
Electronic Document Preparation and Management
Principles Of Business
Home Economic Management
Caribbean History
{NVQ-J}
General Domestic Housekeeping Level 2
Work Experience:
Advance technology center {2019-2021}
Customer service Representative
●Providing introductory information to prospective and new customers
●Ensuring that customers understand the nature of the call an clearly explain to customer an how to make payment.
●Following up with clients or customers by phone or email.
Conduent {2021-2023}
Customer Service Representative
● Responding promptly to customer inquiries.
●Communicating with customers through various channels.
●Acknowledging and resolving customer complaints.
Centerfield {2024-2024}
Sales Representative
●Present, promote and sell products/services using solid arguments to existing and prospective customers.
●Perform cost- benefit and needs analysis of existing/potential customers to meet their needs.
●Establish, develop and maintain positive business and customer relationships
●Reach out to customer leads through cold calling.
●Expedite the resolution of customer problems and complaints to maximize satisfaction.
●Achieve agreed upon sales targets and outcomes within schedule.
●Coordinate sales effort with team members and other department.
Skills Microsoft Word
Excel literacy
Time Management
Adaptability
Fast Learner
Team leadership
References:
Kingsley Burchell {Justice Of Peace}
Jim Coote {Pastor}
Contact this candidate