Pharmacy Technician Customer Service

KIMBERLY R. OWENS

PHARMACY TECHNICIAN

248-***-**** I OKIMO2221 @GMAIL.COM

BACKGROUND

I've acquired a vast array of knowledge through

various areas of pharmacy, including ambulatory.

home infusion, and inpatient pharmacies. Through

my varied experiences, I've received specialized

training in aseptic technique, chemotherapeutic

infusions as well as narcotic infusions, with

emphasis on safeBy and protocol.

EXPERIENCE

STERLING HEIGHTS, MI

FARMINGTON HILLS, MI 2001-2001

EDUCATION

Academy of Health Careers

Relevant coursework: Pharmacy Technician

Training.

BLUE CROSS BLUE SHIELD OF MICHIGANI CUSTOMER SERVICE REPRESENTATIVE 2 Southfield, MI 2002-2006

Royal Oak, MI 1996-2000

6-week clirical rotation completed at Detroit

Receiving Hospital, with concentration on

ambulatory and inpatient pharmacy

procedures.

Took incoming calls through the member service hotine. Assisted members with benefit questions, claim inquiries and claim adjustments when needed. Assisted providers with benefit verifications, coding assistance and prior authorizations. Thorough documentation of each correspondence and follow up when necessary.

Received pharmacy certification, CPhT

through the Michigan Board of Pharmacy.

BOTSFORD HOSPITALI PHARMACY TECHNICIAN

various units as needed.

Input medication orders from nursing stations. Filled unit dose carts for all nursing stations. Prepared V solutions for each unit. Stocked Pyxis carts when necessary. Delivered stat medication orders to nursing stations when needed.

WILLIAM BEAUMONT HOSPITAL I PHARMACY TECHNICIAN

Input medication orders from nursing stations. Filled unit dose carts for all rursing stations. PreparedV solutions as well as TPN solutions for each unit. Stocked Pyxis carts. Worked in several satelite pharmacies throughout the hospital including the Emergency Center Phamacy, Critical Care Pharmacy and the Pediatric Pharmacy. Prepared specialized Chemotherapy and Narcotic IV solutions as wel as input doctors' orders for that specialty. Worked on call as the IVAC technician, delivering IVAC pumps to SKILLS

Speolalizod tralning In Chemotherapeutic IV

preparations, Indluding saføty and protocol.

Speolalzod training in Narcotic IV preparatiorns

Inoluding inventory, satety and protocol.

Knowledgoable in formulary and non-formulary

medloations.

Woll versed In medical terrninology.

Voluntoored to organlzo shift specific trainíng

for now hlres on afternoon shtft.

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