Eboni Patterson
Baytown, TX ***** 281-***-**** *****.*********@*****.***
Professional Summary
Detail-oriented Data Entry and Administrative Professional with over 10 years of experience in accurate data processing, payment posting, and medical record management. Skilled in quality control, error detection, and maintaining compliance with HIPAA and company policies. Proven ability to manage high-volume data while ensuring accuracy and efficiency.
Key Skills
Data Entry & Processing, Payment Posting & Reconciliation, HIPAA Compliance, Error Detection & Quality Control, Microsoft Office Suite, Database Management, Typing Speed: 75+ WPM, Administrative Support
Professional Experience
Data Entry Specialist – Roi Call Center Solutions 10/2021 – 02/2023
• Completed high-volume data entry tasks with accuracy and efficiency.
• Compiled and reviewed information to ensure accuracy prior to input.
• Reduced errors through thorough quality checks and corrective measures.
• Corrected data discrepancies to maintain accurate records.
Medical Data Entry Specialist – AccentCare 12/2015 – 03/2022
• Maintained high accuracy in medical billing codes and insurance regulations.
• Ensured HIPAA compliance during all data entry tasks.
• Addressed patient billing and health record inquiries with clarity and empathy.
• Improved data accuracy by updating medical records promptly.
Payment Poster – Hagemeyer / Total Safety 09/2010 – 12/2016
• Processed large volumes of payment data efficiently and accurately.
• Supported audits by providing detailed records of all posted payments.
• Reduced payment discrepancies through meticulous data entry and reconciliation.
• Enhanced processing efficiency by streamlining posting systems.
Live Chat Agent – AT&T Mobility Services 02/2023 – 06/2025
• Responded to online customer inquiries and provided product/service information.
• Resolved customer issues with accurate solutions and timely follow-ups.
• Provided online demonstrations to enhance customer understanding of services.
Education
AAS: Professional Administrative Technology, 08/2021
Lee College – Baytown, TX
Certificates: Workplace Diversity, Business Communication