Technical Support Gis Analyst

Audrey Hughes Rager

Denver Metro Area, CO

303-***-**** *******@*****.*** linkedin.com/in/audreyrager Audrey Hughes Rager

Denver, CO 303-***-**** *******@*****.*** linkedin.com/in/audreyrager Summary

A highly experienced GIS Analyst with over two decades of professional experience and a deep subject matter expertise in geospatial technologies, land surveying workflows, and geology. I am proficient in providing technical support, data services, and consulting for customers using Esri GIS software, GNSS hardware, and land surveying technologies. My background includes extensive experience in troubleshooting coordinate system issues, processing high-accuracy GNSS data, and integrating geospatial data into enterprise geodatabases for professionals in surveying, engineering, and utilities. I excel at developing training materials, delivering workshops, and assisting with complex workflows for mobile GIS and data management. Skills

• Technical Support & Consulting:

Providing expert technical support for Esri software

Troubleshooting coordinate system issues, datum transformations, and data integration challenges

Guiding users on setting up RTK, PPK, and post-processed GNSS workflows for high-accuracy data collection

Developing and delivering training programs, workshops, and instructional content

• Geospatial Data Processing:

Processing and analyzing survey-grade GNSS data, point clouds, and geospatial datasets

Conducting datum transformations, coordinate system conversions, and georeferencing

Building and maintaining geodatabases for land records, utilities, and infrastructure projects

CAD & GIS integration for land management and engineering projects

Processing UAV (Drone) & LiDAR data for terrain modeling and asset management

Professional Experience & Accomplishments

GIS & Land Surveying Support

• Provided technical expertise and guidance on complex geospatial workflows for a variety of projects, including those with engineering firms and federal agencies.

• Assisted with troubleshooting coordinate system and georeferencing issues, ensuring data accuracy and integrity across projects and platforms.

• Delivered training and technical documentation on a variety of geospatial tools and processes, from basic GIS analysis to advanced geodatabase management.

• Developed and optimized workflows for surveying firms and clients to integrate GIS and CAD data, ensuring seamless data conversion and interoperability between software like ArcGIS Pro and other platforms. Geospatial Data Processing & Management

• Processed and analyzed high-accuracy GNSS data and LiDAR point clouds to create detailed terrain models and topographic maps, directly supporting engineering and site planning projects.

• Managed and maintained enterprise geodatabases for land records and infrastructure projects, ensuring data quality and accessibility.

• Conducted datum transformations and coordinate system conversions on geospatial datasets to meet project specifications, showcasing a deep understanding of foundational GIS principles.

• Assisted with integrating UAV-based survey data and other aerial imagery into GIS environments.

Relevant Work History

• Senior Remote Sensing/GIS Algorithm Developer

Sanborn (contractor to U.S. Forest Service)

12/2023 - 03/2025

• Senior Remote Sensing Analyst

TCarta Marine

3/2022 - 9/2023

• GIS Data Analyst

White Star, Inc.

10/2021 - 3/2022

• GIS Analyst

Actalent

7/2021 - 10/2021

• Geologist

U. S. Bureau of Reclamation

08/2012 – 12/2018

• Geographer

United States Geological Survey

01/2011 – 08/2012

• Senior GIS Analyst/GIS Administrator

Bechtel/SAIC

05/2005 – 08/2006

• GIS/Remote Sensing Analyst (Scientist III)

Lockheed Martin Environmental Services

12/1998 – 07/2002

• GIS Scientist II

TRW, Inc.

08/1996 - 12/1997

Education

• Full Stack Web Development Certificate, Nucamp Bootcamp, January 2024

• PhD, Geology, University of Nevada Las Vegas, December 2010

• M.S., Earth Sciences (GIS/Remote Sensing emphasis), Emporia State University, May 2003

• B.A., Anthropology, University of Colorado Boulder, August 1989 References Available Upon Request

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