Pharmacy Technician Customer Service

JOYCELYN HARRIS

Phone: 979-***-****

Email: **************@*****.***

Address: Bryan, 77803, Texas (US)

PROFESSIONAL SUMMARY

Accomplished and certified Pharmacy Technician with over 9 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines prescription interactions and pharmacy law. Driven Pharmacy Technician with 9 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers prescribers and individuals to address issues. Good relationship-building and multitasking skills. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations eager to bring talent and expertise to Kroger. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

EXPERIENCE

No Employer from January 1 to July first I had to

takecarofmyfatherandmyselfrecoveryingsurgert

Taking cars of my dad while he had knee placemat surgery and I had 3 screw renoved frim foot

Jan. 2023 - Jul. 2023

Pharmacy Technician, Kroger

• Answered incoming phone calls and addressed questions from customers and healthcare providers. Calculated dosage

• filled prescriptions and prepared prescription labels with absolute accuracy. Counted and labeled prescriptions with correct item and quantity. Stocked

• labeled and inventoried medication to keep accurate records. Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. Assisted pharmacist by filling prescriptions for May. 2019 - December. 2022

customers and responding to patient questions regarding prescription and medication- specific issues. Performed various pharmacy operational activities with strong commitment to accuracy

• efficiency and service quality. Performed wide range of pharmacy operations with strong commitment to accuracy

• efficiency and service quality. Entered and processed patients' prescriptions into internal system. Maintained proper drug storage procedures

• registries

• and records for controlled drugs. Collected co-payments or full payments from customers.

Pharmacy Technician, CVS Pharmacy

• Answered incoming phone calls and addressed questions from customers and healthcare providers. Calculated dosage

• filled prescriptions and prepared prescription labels with absolute accuracy. Counted and labeled prescriptions with correct item and quantity. Stocked

• labeled and inventoried medication to keep accurate records. Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. Performed various pharmacy operational activities with strong commitment to accuracy

• efficiency and service quality. Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication- specific issues. Performed wide range of pharmacy operations with strong commitment to accuracy

• efficiency and service quality. Entered and processed patients' prescriptions into internal system. Maintained proper drug storage procedures

• registries

• and records for controlled drugs. Collected co-payments or full payments from customers.

May. 2014 - December. 2019

Behavior Specialist, Ross Elementary Pto

• Utilized positive reinforcement to maximize desired behavior and educational outcomes. Maintained accurate and confidential records of assigned students. Crafted Behavioral Intervention Plans for individual students. Supervised student behavior during daily academic routines to secure safety of students and staff. Partnered with administrative leadership to improve discipline practices based on data findings. August. 2017 - May. 2019

EDUCATION

Pharmacy

• Blinn College, Brenham, TX

December. 2007

administrative Behavioral Intervention

SKILLS

building relationships Cash Register Operation

certified Pharmacy Technician

English

LANGUAGES

CERTIFICATIONS

• certified Pharmacy Technician

HIPAA

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