Software Engineer Quality Assurance

COURTNEY GATLIN

Chesapeake, Virginia, ***** 757-***-**** ********.********@*****.*** WWW: http://www.linkedin.com/in/courtneygatlin WWW: https://medium.com/@courtney.gatlin86

Summary

Versatile and solutions-driven IT professional with comprehensive experience across Software Quality Assurance, Cloud Engineering, and Full-Stack Development. Demonstrates a strong ability to build, test, and deploy scalable, secure, and high-performing applications and infrastructure solutions. Proficient in designing full-stack web applications using technologies such as JavaScript, React, Node.js, Python, and SQL/NoSQL databases, while ensuring functionality and performance through rigorous QA practices including automation, regression testing, and bug tracking with tools like Selenium, JIRA, and Postman.

Experienced in leveraging cloud platforms (AWS, Azure, GCP) to architect and maintain reliable cloud environments, employing Infrastructure as Code (Terraform, CloudFormation), containerization (Docker), and orchestration

(Kubernetes) to drive continuous integration and delivery. Adept at collaborating across cross-functional teams, interpreting complex technical requirements, and applying agile methodologies to meet evolving business and user needs. Recognized for a strong analytical mindset, attention to detail, and a passion for delivering quality-driven, innovative technology solutions.

Skills

Automated Testing

Manual Testing & QA Processes

CI/CD Pipelines

Cloud Platforms

Infrastructure as Code

API Testing

Version Control

Containerization

Agile & Scrum Methodologies

Frontend Development

Backend Development

Database Management

Security & Compliance Awareness

Problem-Solving

Critical Thinking

Communication & Collaboration

Adaptability in Fast-Paced Environments

Time Management & Prioritization

Experience

Software QA Engineer 12/2022 to 08/2024

TruStage Madison, WI

Design, develop, and execute comprehensive test cases and test plans based on technical documentation, business requirements, and user stories to ensure end-to-end quality assurance across software releases.

Lead defect management and resolution efforts by systematically logging, tracking, and retesting defects using issue tracking tools like JIRA.

Implement and manage containerized testing environments using Docker, while administering and monitoring Linux-based servers within Azure to ensure robust system performance and high availability.

Contribute to the continuous enhancement of QA processes through test automation, optimization of existing test suites, and the application of Test-Driven Development (TDD).

Collaborate on cross-functional development projects by supporting frontend testing with Angular, TypeScript, and RxJS, and backend testing in Java, Node.js, and C#. Business Analyst 09/2019 to 12/2022

Epps Investments Chesapeake, VA

Validated vendor payments, developed task orders, and compiled comprehensive project status reports to support financial accountability and transparency across all phases of project execution.

Applied cost-benefit analysis techniques to evaluate potential investments, streamline budget allocations, and enhance operational efficiency within public sector and private projects.

Collaborated with cross-functional teams to develop project scopes and performance metrics that align with organizational goals.

Delivered actionable insights through detailed financial reporting, ensuring data integrity and timely stakeholder communication.

Coordinated business operations while handling sensitive and confidential information, demonstrating strong communication, problem-solving, and stakeholder engagement skills. Senior REO Asset Manager 03/2013 to 10/2021

LoanCare Servicing, LLC Virginia Beach, VA

Oversaw the full lifecycle management of REO (Real Estate Owned) assets, including valuation, acquisition, marketing, and final disposition.

Assessed market trends, comparable sales, and local economic indicators to develop competitive pricing strategies that improved portfolio performance and accelerated sales timelines.

Ensured timely completion of projects, adherence to quality standards, and compliance with local housing regulations, reducing asset hold times and increasing property value.

Negotiated and managed contracts with brokers, contractors, and service providers, optimizing operational costs, improving turnaround times, and ensuring service-level agreement (SLA) compliance.

Interpreted and communicated complex financial and legal documentation to diverse stakeholders, including executives, regulatory bodies, and community members. Education

ECPI University 2024

Bachelor of Science in Software Engineering

Virginia Beach, Virginia

(Currently Enrolled)

Level Up in Tech 2022 — 2022

Comprehensive 24-week cloud career program leveraging real world projects and industry mentorship. Certifications and Licenses

AWS Certified Developer Associate

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