Customer Service Pharmacy Technician
Resume:
Yvonne Brown
Willingboro, NJ *****
**************@*****.***
Professional Summary
A Customer Service Professional seeking a Customer Service role, using my excellent interpersonal and problem-solving skills to deliver excellent service and proactive customer resolution. Work Experience
Certified Pharmacy Technician
Cigna-Florence, NJ
December 2024 to Present
• Filled and dispensed XX prescriptions daily with a high level of accuracy and attention to detail
• Maintained cleanliness and sterility standards within the pharmacy area
• Ensured compliance with HIPAA regulations when handling sensitive patient information Pharmacy Clerk
Cigna-Florence, NJ
February 2024 to December 2024
• Safely package and label items for shipment, leveraging cutting-edge technology to streamline processes
• Using basic computer knowledged to processed with shipment.
• Staying focus on task at hand.
Licensed Life Insurance Agent
self employeed-Edison, NJ
May 2023 to August 2023
• Customer Service
• Remotely
• Introducing Life Insurance Coverage
• Filling Insurance In Data base
• 1099 position
Hotel Front Desk Clerk
Holiday Inn Express and Suites-Westampton, NJ
September 2021 to January 2022
• Greeting guests and handling check-in and check-out
• Making and modifying reservations and other accommodations
• Answering multi line phone and responding to guests' inquiries, requests, and concerns
• Processing and collecting payments and maintaining accurate records
• Safeguarding guest information and maintaining a professional appearance
• Exhibiting problem solving skills and remaining calm under pressure
• Establishing and maintaining good communication and teamwork with fellow associates Warehouse Associate/ Kitter
ICC-Lumberton, NJ
March 2017 to November 2020
• Respond promptly and professionally to Product in warehouse.
• Maintain an updated knowledge of the organization's products, services.
• Document interactions when necessary, compiling documents and forwarding.
• Processing orders and preparing the order for production and logging out the Items on the company database for inventory.
Education
Certificate Real Estate in Real Estate
Rutgers - Mount Laurel, NJ
May 2023 to July 2023
High School Diploma
Williamstown High School - Williamstown, NJ
September 1989 to June 1992
Skills
• Negotiation
• Computer Skills
• 10 Key Data Entry
• Multi-line Phone Systems
• Front Desk
• Guest Services
• Phone Etiquette
• Insurance Sales
• Typing
• Microsoft Powerpoint
Certifications and Licenses
Insurance Producer License
Life Insurance License
May 2023 to February 2025
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