Customer Service Front Desk

Beaufort, SC ***** 843-***-**** *******@*****.***

SUMMARY

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

SKILLS

•Service Sales

•Organization

•Excellent Communication

•Collaboration

•Lesson Planning

•Excellent Classroom

Management

•Flexible and Adaptive

•Behavior Management

•Interactive Teaching and

Nikki-Lynn Seighman

EXPERIENCE

July 2024 – Current

Front Desk Receptionist Beaufort, SC

Greeting patients and providing information and assistant to over 50 patients a day.

Answering up to 100 phone calls a day to help patients making appointments, canceling appointments, and any questions they may have.

Manage multiple tasking and met time sensitive deadlines.

Great communication with colleagues and patients are always important.

October 2023 – June 2024

Assistant Rural Carrier USPS Bluffton, SC

•Met performance targets consistently through hard work and efficient handling of each stop.

•Provided customer service by responding to inquiries and requests for information about postal services.

•Organized, sorted and distributed incoming mail to designated locations within the post office.

•Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

•Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

August 2019 – July 2024

Teacher's Assistant Bridges Preparatory School Beaufort, SC

•Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.

•Provided individualized assistance to students with special needs in the classroom.

•Helped students master learning concepts through one-on-one and small group tutoring.

•Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.

•Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.

EDUCATION AND TRAINING

October 2021

BBA Early Childhood Education

The University of Arizona Global Campus, Chandler, AZ

REFERENCES

• William Ginter, USA Today/GANNETT MEDIA, 803-***-****; Dr Leon Lee, American International School of Johannesburg, 803-***-****; Alison Reed, School Teacher, 843-***-****.

LANGUAGES

English:

Professional

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