Software Quality Assurance Analyst
Resume:
SVETLANA SHVARZMAN
********.*********@*****.***
https://www.linkedin.com/in/svetlanashvarzman/
HIGHLIGHT OF QUALIFICATIONS:
•Software QA professional with extensive experience testing WEB/Client-Server/Mobile and Database applications.
•Domain experience in Banking, Finance, Investment, Transportation, and EHSQ (Environmental, Health, Safety and Quality).
•Hands-on experience using Test Case and Project Management systems like JIRA, Confluence, and TestRail.
•Strong QA leadership skills and experience in on-site and distributed QA teams in Agile/ Scrum/Kanban/Waterfall/Continuous Integration and Delivery models.
•Strong background in developing and executing test strategies, test plans, test cases, and scripts.
•In-depth knowledge and experience in testing types such as Functional, UI, Security, Integration, System, Regression, Accessibility, WAF, Load, Stress, Performance and UAT.
•Excellent working knowledge of writing defect reports and technical documentation.
•Excellent communication skills with QA peers, developers, business analysts, product owners, team leads, and support teams in application design and document reviews.
•Strong analytical, troubleshooting, communication, and organizational skills.
•Flexible and adaptable in a fast-paced, dynamic environment.
TECHNICAL SKILLS:
•Web Technologies: C#, HTML, CSS, XML, Ajax, JavaScript, jQuery, React, Angular.js, Kendo-UI, CKEditor, JSON format, HTTP/HTTPs protocols, cookies/sessions, GPS, IVR, SMS, VOIP, IIS Web Services, GTFS, Silverlight and Infragistics.
•Testing Tools: JIRA, Confluence, TestRail, DevOps, F12 Dev tools, NVDA Screen Reader, BrowserStack, API RESTful, SOAP UI, Azure TFS, VS, HP ALM, Postman, Selenium WebDriver, NUnit and QTP.
•Databases: MySQL, MS SQL Server, IBM DB2, AS/400.
•MS Office suite: (Word, Excel, Visio, PowerPoint, Outlook and Teams).
PROFESSIONAL EXPERIENCE:
QA Engineer II at Cority Software Inc., Toronto-ON September 2021- November 2024
Project: Environmental, Health, Safety and Quality (EHSQ) SaaS Platform
https://www.cority.com
•Participated in test planning and test strategy discussions to ensure complete test coverage.
•Proactively introduced mid-level meaningful estimates to complete product backlog.
•Collaborated with developers and product owners to understand system requirements and articulate ‘Definition of Done’ criteria.
•Created and maintained test cases, test data, and test environments.
•Participated in design and code reviews to provide feedback on the quality and testability of the code.
•Performed Functional, Security, WAF, Vulnerability, Accessibility, DB, UX, Performance, Integration, API, System, and Regression testing for Mobile and Desktop applications.
•Executed test cases on both desktop and mobile devices (iOS, Tablet and Android).
•Validated and verified ETL processes to test reports using Business Analytics module.
•Analyzed test results to ensure that the functionality, usability, and performance of the application work as expected.
•Identified and documented defects, issues, and risks during the testing process.
•Collaborated with QA teams to prioritize and troubleshoot issues ensuring timely resolution.
•Reviewed support tickets for missing steps to reproduce the issue and requested data from the production environment.
•Provided advice to QA teams, including ongoing feedback, support, and mentorship.
•Performed peer review of test cases and implemented QA Reviewer field into Jira configuration.
•Conducted presentations on new features during QA meetings.
Senior QA Analyst at Strategic Mapping Inc., Toronto-ON August 2012 – September 2021
Projects: www.mapstrat.com and www.moovelus.com
•Translated business requirements into test cases scenarios and maintained mapping requirements to test cases using Azure DevOps tools such as Visual Studio, Team Foundation Server (TFS) and Test Plans.
•Performed Functional, Sanity, Synchronization, IVR, SMS, VOIP, IIS Web Services, Performance, Security, E2E and UAT testing.
•Performed mobile testing on iOS and Android.
•Executed end-to-end mobile payment ticketing testing on iOS and Android.
•Tested Google Map and Bing Map third-party API in real-time navigation-type scenarios.
•Monitored and tested data flow and integrity writing SQL queries to extract data from the DB.
•Tested Tableau Business Intelligence (BI) data visualization reports.
•Performed testing of system peripherals such as real-time embedded hardware, listener server, IIS web services and GTFS.
•Logged defects with proper impact assessment and participated in bug triage meetings.
•Collaborated closely with the development team and business analysts to ensure clear communication of testing progress and issues.
•Participated in code walk-through meetings to identify potential errors, inefficiencies, redundancies, inconsistencies, and poor coding practices.
•Supported automation testing using Selenium WebDriver, NUnit, Postman, and SilkTest automation tools.
QA Analyst at CIBC Wealth Management Wood Gundy, Toronto-ON December 2011- March 2012
Project: CRM Croesus Finansoft Portfolio Management Solution
•Developed test cases and test data by analyzing business requirements.
•Tested 16 Portfolio Evaluation reports and maintained test matrix to verify last test results.
•Ensured requirements mapping in HP ALM to guarantee complete testing coverage.
•Performed Functionality, Negative, UI, Synchronization, Integration, DB, Performance, End-to-End, System, Regression testing of Modeling functions for complex CRM system integrated into the Portfolio Management solution.
•Created, reported and documented defects using HP ALM as a test management tool and bug tracking system.
•Ensured that all planned tests and activities have been executed, and actual results are documented, and all screenshots are added to the actual results.
•Participated in functional walk-through meetings to report tests status, defects and risks.
•Collaborated with developers and database teams to ensure comprehensive test coverage.
QA Analyst at Scotiabank, Scarborough-ON March 2010-September 2011
Project: Global Internet Online Banking Platform for Retail and Business customers
•Participated in walkthroughs/presentations of test artifacts with the project team and business representatives.
•Analyzed requirements for system changes and new system implementations.
•Developed Test Plans and Test Cases.
•Created and executed test cases using the HP Quality Center testing tool.
•Performed Functionality, Negative, GUI, Data Integrity, Memo Post, Stand-In, Input Cycle, Security, System, Compatibility, DB, E2E, and Regression testing in UAT and Production environments.
•Performed Security testing using Multi-Factor Authentication and Token USB.
•Conducted end-of-day report verification on the IBM OnDemand Radar application.
•Tested platform interfaces for administrator, retail, and business users.
•Performed database commands on AS/400 (Green screen) for Backend testing.
•Reported failures to the development teams using the Aldon Integrated Bug Tracking System.
•Supported automation testing using QTP.
EDUCATION:
Certification in International Marketing and Trade, Business Management College
BA of Arts in English and German Linguistics, Pedagogical University (recognized by UFT)
LANGUAGES:
English, German, Hebrew and Russian
Contact this candidate