Human Resources Customer Service

Shauna L. Bailey

**** *************** *********, ** *****

765-***-**** **************@*****.***

Culinary with Baking and Pastry Concentration

Skilled in: Basic Food, Soups, Stocks, and Sauces, Cake Decorating, Yeast Breads, Chocolates &

Candies, Classical Pastries, Classical Cuisine, Specialize Cuisine, Meat Fabrication and Breakfast & Pantry

Certifications/Education

08-ServSafe Alcohol Course & Advanced, Customer Service 2.0, Purchasing 2.0 and Hospitality Human Resources Mgmt. & Supervision 2.0, BLS/RQI

Ivy Tech College- Indianapolis, IN January 2013-December 2017 Associate Degree in Applied

Science in AAS Hospitality Administration, Culinary& Baking and Pastry Arts

Courses completed: Soups, Stocks, and Sauces, Basic Food Theory and Skills, Hosp. Purchas & Cost

Control, Baking Science, Bakery Merchandising, Cakes Icings and Fillings, Introduction to Baking,

Classical Pastries & Chocolate, Nutrition, Sanitation & First Aid, and Yeast Breads, Advanced

Chocolates& Candies, Wedding Cakes, Classical Cuisine, Specialize Cuisine, Meat Fabrication, Breakfast& Pantry

Med Tech College: Indianapolis, IN January 2009-December 2011 Associate Degree in Applied Science in Biotechnology (Concentration: Forensics)

Professional Experience

Indiana University Health, Indianapolis, IN July 5, 2016 - present

Cafeteria June 2016-August 2019: Team Lead, Cook different meals for breakfast and lunch. Greet customers, run deli and heart-healthy. Keep daily temp logs and maintain a clean and safe work area.

Sims August 2019-October 2020: Supply Chain for the OR. Fill case carts for next day surgeries, stock the rooms in the OR with surgical supplies.

Anesthesia Supply Tech January 2020 – October 2021: Keep track of all supplies ordered for the anesthesia group. Keep carts stocked for daily usage.

Anesthesia Tech October 2021- May 2025: Anesthesia Tech are responsible for maintaining anesthesia equipment and providing support to anesthesiologists before, during, and after surgical procedures. Set up, check, and restock operating rooms with necessary supplies and equipment.

Volunteer Experience

VA Hospital, Indianapolis, IN Laboratory Volunteer September 2011 – September 2012

Responsibilities include Pathology specimens processing: separate all samples of blood, urine, plasmids to different areas, centrifuge samples. Supplies, Processing and Distributions Responsibilities include retrieving and delivering supplies to different departments as orders come through the computers.

Reference

Professional

•Dylan Lewis (Supervisor) 1701 N. Senate Blvd. Indianapolis, IN 46202 463-***-**** *******@********.***

•Jordan Crenshaw (Manager) 1701 N. Senate Blvd. Indianapolis, IN 46202 317-***-**** *********@********.***

•Ms. Lavocha Maxie (Administrative Assistant) 3958 S. Meridian St Indianapolis, IN 46217 317-***-**** *************@*****.***

Personal

•Darnell Holman 2156 Bradford Trace Blvd. Indianapolis, IN 46229

317-***-**** ********@********.***

•Mr. George Word (CNC Operator) 4151 W. Washington St. Indianapolis, IN 46241

317-***-**** **********@*******.***

•Ms. Detona Sargent (Quality Control) 4157 N. Oxford St. Indianapolis, IN 46205

317-***-**** *********@*****.***

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