Customer Service Data Entry
Resume:
J O D Y L I V E R M O R E
C O N T A C T
*****************@*****.***
La Harpe, IL USA
P R O F E S S I O N A L O V E R V I E W
Analytical, organized and detail-oriented with expertise and experience in the full spectrum of customer service. Collaborative team player with a track record of delivering the highest quality strategic solutions to resolve challenges.
W O R K E X P E R I E N C E
Customer Service Representative
Blick Art Materials, Galesburg, IL 2019 – 2025
• Working as a remote agent for the contact center to provide professional customer service for individuals and business clients concerning their Blick orders.
• Provided a full range of services such as placing orders, managing customer’s accounts, working with our
vendors, warehouse associates, and responding to
customer’s email inquiries.
• Received perfect attendance award in 2024.
• Received Brush With Greatness award points for excellent customer service.
Packer – Picking Team Lead – Quality Control – Warehouse Management and Kit Builder
Blick Art Materials, Galesburg 2007 – 2019
• Supervised the functioning of all subordinates in A & K picking zones.
• Increased productivity levels by consistently keeping the line moving in an orderly fashion.
• Ability to efficiently manage time and meet all deadlines for the zone’s rush, consumer, and school orders.
• Increased productivity level for replenishment
department by resolving their inventory issues.
• Researched lost items to prevent costly backorders.
• Built Kit orders for students obtaining an art degree at colleges and universities.
E D U C A T I O N
Secretarial Degree
Wadena AVTI, Wadena, MN
1980
Office Education Association
Detroit Lakes AVTI, MN
1979
S K I L L S
• Communication
• Teamwork
• Critical thinking
• Time management
• Leadership
• Adaptability
• Project Management
A C H I E V E M E N T S
Student Council Secretary
Wadena AVTI
1979-1980
Honorary Student of Who’s
Who Among American High
School Students
Perham High School
1979
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