Information Technology System Administrator
Resume:
Mohamed Francis Challie
Location: Freetown Sierra Leone
Email: ****************@*****.***
Contact: +232********/+232********
Professional profile
A well- organized and reliable computer system administrator with a sound background in the use of information technology in the work place. Accurate, persistent and self-reliant, with the ability to pick up ideas quickly and approach problem logically. Hard working and trustworthy with the ability to remain unflappable under pressure. Content and well compose with the proven aptitude to be reliable in a crisis.
Core skill
Understanding and using information technology
Interpreting instruction and carrying out policies accurately
Analyzing problem and proving solution
Demonstrable functional and technical understanding of online collaboration platforms (microsoftte3ame,zoon,workspaces Skype for business)
Able to succefully deliver assigned project within assigned scope,budget and schedule
Working within a TCP/IP network envelopment, including DHCP and Ethernet
Provide secondary support for LAN administration
Fully experienced improvising and maintaining IT security across large network
Deploying new hardware, server backup & evaluating new software & new software & security risks
Troubleshoot problem reported by users, analyze, and isolate issues.
Install and configure standard desktop PCs and laptop as per established policies and procedure; assist in the configuration of backup procedures in the local computers.
Ensuring data is stored securely and backup regularly.
Maintain networks facilities in individual machines, such as drive and sitting of personal computer as well as printers.
Key responsibilities
Troubleshoot problem reported by used, analyze and isolate issues.
Install and configure standard desktop PCs and laptops per established policies and procedure ; assist in the configuration of backup procedures in the local computer’
Ensuring data is stored securely and backed up regularly.
Maintain networks facilities in individual machine, such as drivers and sitting of personal computer as well as printers
Administer server, laptop, and desktop computer, printer, router, switches, firewall, phone, company mobile phones, smartphone, software deployment, security updates and patches.
Maintain the integrity of the network, server deployment and security.
Operate and solve problem in the equipment of the office (printer, photocopies, etc.) and maintain it supplies.
Walk colleagues or clients through step to them resolve their technical problems.
Support the implementation of new solution or applications. Documenting any processes that employees need to follow in order to successfully work within the computer system.
Liaise with external technical support providers (issues related with internet service providers, warranties and maintenances contract of it equipment, installation of structure cabling, etc.) following up on user problem until resolution is achieved.
Ensure the proper functioning and operation of the network and connectivity infrastructure of the[wired or wireless Lanes, router, firewall] for the access to internet and the networks shared services [file/print services, security, email backups],and telephony services, as well as the continuous monitoring of the network in accordance with corporate policies established by the it division;
Monitor networks to ensure security. Evaluate and modify the system performance.
Researching and recommending new approaches to improve the networked computer system.
Ensure the maintenances and supervise the minimum standards compliance for the server room of the office in term of order, cleanliness, proper temperature, etc. replace and upgrading defective or outdated components when necessary.
Monitoring system performance to ensure everything runs smoothly. Make recommendations for futures.
Education background
2022 College of Digital Excellent (CODE) N+
2021 Onecal IT Training Central A+
2021 Onecal IT Training Central ICT
2015-2017 College of management And Administration HND (in Business Administration)
Working Experian
Year organization position
2022 OneCall I.S.P feels work
2022-2023 Signature connect IT supervisor
2017-2022 SLBL Admin Assistance
2024 to date FAO( United Nation) Admin (Dispatch)
Referrers
1.Boniface Promise
CEO of onecal-IT training Central
TELE: +232**-***-***
Email: *********@******.**
SKYPE: pboniface2
2.Madhusudan Mukherjees
College of 46 Digital Excellence (Head Of Institution)
TELE: +232-**-***-*-**
Email: *****@******.**
3.Ibrahim Mansaray
Formal FAO IT assistance
Email: **********@*****.***
Contact this candidate