Customer Service Food
Resume:
EDUCATION
CHARBEL BOU GHOSN
F&B SUPERVISOR
CONTACT
*******.**********@*******.***
Qatar doha
SKILLS
sales & revenue focus
Customer service
Health, safety & compliance
systems/technical
Teamwork
operations Management
Leadership
Effective Communication
Scheduling & Labor
management
Inventory & cost control
technical baccalaureate in
Accounting and computing
Freddy Attallah (IFA) -
Kfaraaka-Lebanon
2012-2015
English (Fluently read, spoken
and written
French ( intermediately read,
spoken and written
Arabic (Native language
LANGUAGES
WORK EXPERIENCE
PROFILE
A proactive and customer-focused with strong experience in the food and beverage industry, supporting daily operations in fast-paced hospitality environments. Skilled in team supervision, guest relations, and operational efficiency, with a deep understanding of both front- and back-of-house functions. Proven ability to lead service teams, uphold brand standards, and drive customer satisfaction while maintaining cost control and compliance with health and safety regulations. Adept at training staff, handling guest feedback, and managing inventory and scheduling. Committed to creating a positive dining experience and fostering a collaborative, high-performance team culture.
OCTOBER-2024
PRESENT
Double tree by hilton al sadd
Blu terrace pool bar, Silk road restaurant, streat culture sports bar.
F&B supervisor
Society night club, hilton doha 2022-2024
Head bartender
Trader vic’s, hilton doha 2021-2022
Bartender
Overseeing daily operations in each outlets.
Coordinating Menus.
Managing employees.
Handling customer inquiries, and ensuring efficient dining Service. Greeting bar guest especially during FIFA World cup with a friendly and helpful attitude at all times.
Providing guests with drinks suggestions.
Maintaining a clean and orderly bar.
Working well with other bar staff
Keeping up with popular drinks and stay well acquainted with countless drink recipes and mixing techniques.
handling inventory.
Served bar and restaurant patrons ordered drinks, including beer, wine, liquors and a variety of mixed beverages.
Trained new bartenders on how to properly mix and garnish drinks.
• Kept the bar area safe and clean.
• Maintained stock levels to prevent shortages of critical items and ensure the availability of menu items.
• Performed daily inventory audits and weekly product and supply orders.
EDUCATION
CONTACT
*******.**********@*******.***
Qatar doha
SKILLS
sales & revenue focus
Customer service
Health, safety & compliance
systems/technical
Teamwork
operations Management
Leadership
Effective Communication
Scheduling & Labor
management
Inventory & cost control
technical baccalaureate in
Accounting and computing
Freddy Attallah (IFA) -
Kfaraaka-Lebanon
2012-2015
English (Fluently read, spoken
and written
French ( intermediately read,
spoken and written
Arabic (Native language
LANGUAGES
WORK EXPERIENCE
PROFESSIONAL:
2017-2019
Locale pub, Mar Michael- lebanon
Bartender
2015-2017
X-ray night club, Batroun- Lebanon
Bartender
Computer:
Microsoft Office (World,Excel and
PowerPoint)
Took orders for drinks from local guests and delivered them accurately and promptly.
Operated as sole bartender on weekdays and with one other bartender on busy nights and weekends.
Maintained a clean bar space and welcoming environment for guests Set up glassware and liquor prior to events.
Maintained ongoing daily "Out of Stock" supply list and
"Weekly Alcohol Use" list to expedite supply order. Took drink orders from guests and delivered them on time. Deep knowledge of more than 100 international Cocktail. Fine Dinning Service.
Diage Mixology certified Training.
Contact this candidate