Customer service

Nicole Jarrow

Topeka, Kansas *************@*****.***

TRANSFERABLE SKILLS

Extremely tech savvy, works well with Office 365 programs, people person, customer service oriented, great attention to detail, superior time management skills. WORK HISTORY

State of Kansas 2023

Librarian:

Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas. Enter and update patrons' records on computers. Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-of-date items. Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers. Marriott 2022

Housekeeping:

Keep storage areas and carts well-stocked, clean, and tidy. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary. Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors. Adhered to a strict time frame policy and excelled in this capacity.

Aerotech 2021

Packer:

Examine and inspect containers, materials, or products to ensure that product quality and packing specifications are met. Measure, weigh, and count products and materials. Record product, packaging, and order information on specified forms and records. Seal containers or materials, using glues, fasteners, nails, and hand tools.

Walmart 2017

Customer Service

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

EDUCATION

GED

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