Medical Assistant Data Entry

Renee C. Millstead

Medical Assistant/ ASCP Certified Phlebotomist

Work History

TriHealth March 2023-March 2025

Cincinnati, Oh Medical Assistant

Provides support to physicians/clinical staff.

Skillfully performs/obtains tests and specimens assuring proper departmental procedures are followed

Performs technical skills according to hospital and department policies/procedures, appropriate competencies, and accepted standards of practice.

Maintains a high level of efficiency, organization, and time management skills to promote efficiency in the Medical Center. Shows the ability to function successfully with minimal supervision.

Demonstrates strong written, verbal and phone skills. Demonstrates courtesy, respect toward patients, professionals, and team members. Notifies appropriate team members of abnormal test results or emergent situations

Accurately documents patient care in chart, maintains confidentiality of patient records and files appropriate documentation in patient chart

Accurately and safely maintains general appearance and cleanliness of exam rooms, supply areas, and nurses station. Disposes of contaminated equipment and disposable supplies in accordance with infection control guidelines

Mercy Health January 2023-March 2023

Cincinnati, Oh Phlebotomist/ASCP

Provided excellent customer service skills by greeting patients and the community in a respectful manner

Collected all specimens according to established procedures from patients and ensures that they are properly processed

Identified patients accurately and matching the patient’s identity with the correct service is critical for patient safety

Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders

Performed departmental-related clerical duties such as checking inventory, stock supplies, and answer phones as needed

LabCorp August 2020 – December 2022

Cincinnati, Oh Phlebotomist/ASCP

Performed blood collections by venipuncture techniques for all ages

Collected specimens for MedTox screens according to guidelines

Performed data entry of patient information in an accurate and timely manner

Processed billing information and collect payments when required

Prepared all collected specimens for testing and analysis

Maintained patient and specimen information logs

Provided superior customer service to all patients

Brightview Health January 2020 – August 2020

Fairfield, OH Lab Tech/Phlebotomist/ASCP

Performed blood collections by venipuncture for intravenous drug users

Collect all blood and urine specimens from patients

Prepare requisitions and specimens for laboratory courier transport

Process and accession incoming laboratory specimens

LabCorp July 2018 - December 2019

Cape May Courthouse, NJ Phlebotomist/ASCP

Performed blood collections by venipuncture and capillary techniques for all ages

Collected specimens for drug screens, paternity tests, alcohol tests, etc.

Performed data entry of patient information in an accurate and timely manner

Processed billing information and collect payments when required

Prepared all collected specimens for testing and analysis

Maintained patient and specimen information logs

Provided superior customer service to all patients

Traveled to additional sites when needed

Wellspan Community Hospital October 2017- April 2018

Ephrata, PA Phlebotomist/ASCP

Performed blood collections by venipuncture and capillary techniques for all ages

Labeled and aliquots specimens as needed

Prepared specimens for sending out to reference labs

Received specimens and checked all specimens for correct name and test ordered

Answered phones to assist with results, questions, and turn around times of tests

Capital Medical Center December 2014 - August 2017

Olympia, WA Phlebotomist/ASCP

Rapidly learned the new exchange between LabCorp and gained more responsibility and team leadership

Became the single point of contact between the interface of LabCorp and CMC to ensure proper procedures are followed

Performed blood collections by venipuncture and capillary techniques for all ages

Ensured draws were collected in a timely manner

Accurately labeled patient samples

Performed all data entry of patient demographics and testing requests

Collected employee health specimens and pre-employment urine drug screens

Examination Management Services Inc. December 2012/October 2015

Bellevue, WA Paramedical Examiner

Conducted face-to-face interaction with applicants, including physical measurements, blood draws and interviewing for risk assessment

Processed and shipped specimens and paperwork within the required time frame

Quickly helped them get caught up with their backlog of insurance exams.

Became a local point of contact for trial studies.

Quest Diagnostics April 2011/June 2012

Olympia, WA Phlebotomist

Worked in Gastroenterology office with 14 providers. I then went to an offsite outpatient lab where we mostly did chain of custody drug screens for employers.

Performed blood collections by venipuncture and capillary techniques for all ages

Data entry

Urine drug screens

Specimen processing

Supply ordering/receiving

Puyallup Tribal Health Authority June 2010/September 2010

Tacoma, WA Phlebotomist

Performed blood collections by venipuncture and capillary techniques for all ages

Collected urine for pregnancy test

Pacific Physicians Laboratory June 2009/June 2010

Edmonds, WA Phlebotomist

Performed blood collections by venipuncture and capillary techniques for all ages

Specimen processing

Supply ordering/receiving

Pac-Lab September 2005/June 2009

Olympia, WA Phlebotomist

Worked in a physician’s office with 4 providers. I then transitioned to a 10-provider office that would see 75 to 100 patients before noon in the lab.

Quickly learned to run Stat CBCs and urine drug screens.

I learned the new computer system EPIC and trained the other phlebotomist at other sites how to use this system as well.

Performed blood collections by venipuncture and capillary techniques for all ages

Performed data entry of patient demographic and insurance information.

Olympic Medical Service June 2002/September 2005

Olympia, WA Back Office Manager

Filed/processed medical records

Scheduled meetings

Provided front desk and nursing coverage for when staff was out

Bank deposits

Assisted the office manager with tasks and coverage when she was out

Skills

Specimen collection (10+ years)

EPIC (6 years)

Meditech (4 years)

HIPAA (15+ years)

Phlebotomist (16+ years)

Receptionist (8 years)

Training (10+ years)

CPR certified

Microsoft Office

Organizational Skills

Education

National American University Rapid City, SD

Bachelor of Applied Science - Health Care Management

2009 – 2012

Clover Park Technical College Lakewood, WA

Certificate – Phlebotomy

2009

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